About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

Casa Esperanza is currently seeking a motivated and detail-oriented individual to perform various tasks related to data collection, data management, data analysis, and evaluation for a growing Research and Evaluation Department.  The research and evaluation assistant will work in collaboration with the Director of Research and Evaluation to ensure that Casa is meeting enrollment and follow-up expectations for each grant, as well as providing support for preparing reports, completing and submitting administrative paperwork, and complying with all ethical, data security, and confidentiality requirements. 

This role will provide support for ongoing evaluation and research projects, including administrative support, data collection, assisting with creating web surveys or other data collection instruments, data entry, following up with study participants, data analysis and visualization, and performing data quality assurance tasks. 

Casa’s research and evaluation work is aimed at identifying gaps in services and improving care for patients at Casa Esperanza, Inc.—and more broadly within the Commonwealth of Massachusetts—but also contributing to the body of knowledge available both nationally and internationally on the unique challenges and strengths of the Latinx community in addressing the behavioral health needs of underserved Latinx individuals and families. Casa currently collects data for federal grants from the Substance Abuse and Mental Health Services Administration, Department of Justice, and Office of Minority Health; Ryan White grants; as well as state grants through the Department of Public Health. Current projects include integrated behavioral health and primary care services, medication-assisted treatment, re-entry services, supported employment, HIV services, peer recovery supports, and housing search and stabilization initiatives. 

What you'll do

• Participate in data collection through in person or telephone interviews in Spanish and English
• Contact individuals to schedule data collection
• Perform data entry and data management
• Ensure high quality data through various quality assurance tasks, including data monitoring, resolving data discrepancies, database reconciliations, data cleaning and other internal auditing activities
• Assist in the development of data collection surveys using Qualtrics
• Collaborate with research and evaluation team and other departments to create and interpret data dashboards
• Assist with report writing
• Perform basic data analysis and data visualization for reporting and for organizational departments and programs
• Contribute to organizational integrated evaluation efforts
• Ensure data is entered into SAMHSA’s SPARS system for each grant within the required 7-day window
• Enter benefit assignment for all patients into electronic health record (Evolv)
• Support the team in collecting data required for annual audit, site visits, or other compliance-related matters
• Distribute incentive to patients after completing follow up interviews when applicable
• Follow all Safety and confidentiality guidelines established by 42CFR and HIPPA
• Complete human subjects and other applicable training
• Other duties as assigned 

Qualifications

• Bilingual Spanish/English required
• Bachelor’s degree or equivalent work experience 
• Experience and demonstrated skills related to data collection, entry, and management 
• Strong organizational skills and ability to perform duties that require close attention to detail 
• Strong verbal and written communication skills 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) 
• Experience using different types of software for data manipulation, management, and storage (e.g., SPSS, R, Python, SQL) 
• Ability to multi-task and prioritize work from a hybrid setting 
• Ability to collaborate with multi-disciplinary team members and maintain effective working relationships with co-workers, patients, and other partners 

Preferred Qualifications 

• Experience in creating and utilizing data dashboards 
• Experience with backend survey development within a data collection software (Qualtrics preferred) 
• Experience working with individuals with substance use disorders and/or mental illness, trauma, and homelessness, is a plus

Schedule

Monday - Friday, 9am - 5pm EST

Hybrid position with at least 60% (3 days per week) expected in person

What we offer:

Casa Esperanza Benefits Package:

• Compensation:  $24.00 - $25.00/hour
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
• Sick Pay - 10 paid days per year
• Long-Term/Short-Term Disability 
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....

Physical & Mental Requirements

While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.  All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@casaesperanza.org.