Clinical Coordinator (FUOP)

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $13 million and more than $9 million in assets.

About the role

  • The Clinical Coordinator primarily conducts intake assessments for enrollment into Casa Esperanza Outpatient Program. In additional will provide individual and group therapy.  The Clinical Coordinator will support with coordination of assigning cases to ongoing clinicians for therapy services, provide support with crisis management, connecting with collateral contacts, providing referrals to appropriate services and developing treatment plans. 
    As part of the Casa Esperanza, Inc. team, the Clinician will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach, to ensure the coordination of all client services, both across Casa programs as well as with external providers.  This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; detail necessarily follow up and assignments; and ensure-wrap around support services are in place to maximize treatment effectiveness and clinical outcomes.

What you'll do

  • Client Care
    • Complete initial assessment to determine appropriate level of care
    • Complete initial treatment plans Completes all documentation needed and develops clearly defined interventions and measurable goals and outcomes
    • Crisis intervention counseling, with referrals to ongoing mental health services when needed.
    • Engages external and internal service providers to better meet clients’ needs
    • Provides group treatment using evidence-based practices including Motivational Interviewing, Cognitive-Behavioral Therapy, Relapse Prevention, Relational and Psychodynamic therapy, etc., as needed.
    • Participate in weekly clinical meetings to provide updates and assist in the decision making related to treatment planning and implementation.
    • Functions as a resource to the rest of the team on mental health related issues and assist in the various components of this program.
    • Ensures adherence to program treatment philosophies and policies.
    • Maintains client and program records in accordance with agency requirements and timelines
    • Assist with utilization management to include assessing appropriateness, effectiveness, and medical need for services.
    • Work with practice management to ensure authorizations are up to date & units have not expired.
    • Assist in all reporting as required by supervisors.
    • Attends all trainings and professional development opportunities as required.
    • Attends mandatory weekly multi-disciplinary team meetings.
    • Maintains knowledge of current trends and developments in the field.
    • Participate in weekly programmatic and clinical supervision.
    • Complete all documentation in our electronic health record. 
  • Other job duties as assigned. 


  • Master’s degree required in social work, psychology, counseling, or related field required
  • Bilingual Spanish required
  • Experience working with a psychiatric/substance abusing/co-occurring population.
  • Familiarity in working in a strength based, trauma informed environment
  • Knowledge of appropriate community resources
  • Knowledge of the issues affecting people with HIV/AIDS in recovery from substance abuse/alcoholism
  • Experience with individuals dealing with homelessness, mental illness, domestic violence, and the criminal justice system
  • Experienced in crisis management and intervention
  • Experience providing individual, family and group interventions to target population.
  • Strong verbal/written communication
  • Ability to work as both an effective team member and independently
  • Knowledge & Practice of evidence-based practices including cognitive behavioral therapy, relapse prevention and motivational interviewing techniques preferred
  • Ability to meet the physical requirements and training requirements of the position.

FT - 40 Hours
Monday to Friday Availability from 8am to 8pm

What we offer:
Casa Esperanza Benefits Package:
  • Compensation:  $ 70K to $72K Salary Range 
  • Holiday Pay (12 days per year + 1 floating holiday)
  • Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
  • Sick Pay - 10 paid days per year
  • Long / Short Term Disability 
  • Paid by Company Life Insurance
  • Health Insurance (Medical Dental, Vison)
  • Health Reimbursement Arrangement (HRA)
  • FSA/DCA (Flexible Spending Account & Dependent Care)
  • ComPsych Guidance Resources - EAP
  • Educational Opportunities
  • Tuition Remission
  • Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
  • Career Advancement Opportunities
  • Increased Salary for Credentials
  • and more....
Physical & Mental Requirements
While performing the duties of this job the employee is regularly required to walk, stoop, kneel, crouch or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza’s EEO Statement
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.  All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email

The pay range for this role is:

70,000 - 72,000 USD per year (Familias Unidas Outpatient Program)

000402 - Familias Unidas Outpatient Program (salaried)

Boston, MA

Share on:

Terms of servicePrivacyCookiesPowered by Rippling