POSITION SUMMARY

The People Operations & Benefits Specialist is responsible for executing the day-to-day operations of the Human Resources department, including payroll processing, HRIS administration, and maintaining accurate and compliant employee records. This role is the primary point of contact for employee inquiries, delivering exceptional customer service, and escalating complex matters to the HR Leader as appropriate. The People Operations & Benefits Specialist ensures the smooth functioning of HR processes and supports a positive employee experience.

Pay Range-$80,000-$90,000/year

*This is a full-time (1.0 FTE), 12 month role.

ESSENTIAL RESPONSIBILITIES

Payroll, HR and Benefits Administration

● Executes payroll processing with accuracy and timeliness.

● Manages and updates employee records in the HRIS, processes approved recruiting requisitions, onboarding, offboarding, and employment changes.

● Ensures compliance with applicable federal, state, and local regulations regarding payroll and employment records.

● Supports leave management and benefits coordination, escalating matters to the HR Leader when necessary.

● Administers retirement plan and coordinates Retirement Committee and annual retirement reporting.

● Coordinates with our Benefits Partner (DDI Insurance) for open enrollment, qualified changes, new hire and separation administration of benefits.

● Annual and periodic reporting of HR/Payroll information including EEOC, INDEX, DAZL, Workers Compensation, Paid Leave Oregon, Unemployment, etc

Employee Records and Compliance

● Maintains personnel files and digital records consistent with retention policies and confidentiality standards.

● Tracks and reports on employee data for compliance and organizational needs.

● Coordinates employee verifications of employment, I-9 documentation, and other compliance requirements.

Employee Support

● Serves as the first point of contact for employee questions and requests related to School policies, payroll, benefits, leaves, workers compensation, etc.

● Delivers exceptional, timely, professional, and confidential assistance to employees.

● Supports employee relations matters in place of and alongside HR Leader.

● Escalates employee relations or complex inquiries to the HR Leader.

COMPETENCIES

• Communication – Listens actively, addresses concerns, shares ideas, and presents reports clearly. Articulates findings and instructions effectively in both oral and written communication to small and large groups.
• Cultural Awareness – Builds authentic relationships and navigates differences with respect and openness. Demonstrates self-awareness and communication skills across varied perspectives, including race, ethnicity, sexual orientation, class, ability, gender identity, citizenship status, language, immigration status, political affiliation, religion, and other dimensions of diversity.
• Educational Focus – Eager to learn school-specific processes and programs, and partners with faculty and staff with enthusiasm and curiosity.
• Organization – Plans and prioritizes work effectively, balancing multiple responsibilities while ensuring efficient use of time and resources.
• Time Management – Manages competing priorities, consistently meets deadlines, and uses time effectively to maintain smooth operations.
• Technology Proficiency – Utilizes current technologies to enhance HR processes and improve overall efficiency. Proficient with Microsoft Office Suite, Google Workspace. Experience working with Rippling is a huge plus!
• Teamwork – Collaborates effectively with colleagues toward shared goals, fosters a positive team dynamic, and contributes to a culture of support and accountability. Works closely with the finance team and actively participates in annual and periodic audits.
• Willingness to Learn – Demonstrates openness to new ideas and a commitment to continuous learning and professional growth.
• Independent Judgment – Applies critical thinking and discretion to make informed decisions. Understands when to act independently and when to escalate issues to leadership. Strong analytical and problem solving skills.

EDUCATION & EXPERIENCE

● Bachelor’s degree in related field. Equivalent combination of professional training and experience may be substituted in lieu of degree

● At least 3 years demonstrated knowledge and direct experience processing payroll, and administering benefits is required.

● At least 2 years experience using electronic payroll and employment recordkeeping systems is required (HRIS/HCM).

● At least 2 years experience administering statutory leaves (FMLA, OFLA, PLO), ADA Accommodations, and Workers Compensation and Unemployment administration.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

The requirements listed below are representative of physical requirements and may not be all-encompassing. Incumbents must be able to perform job duties with or without accommodations. Work is primarily performed in an office setting with moderate heat, sound, and light.

● Ability to remain in a stationary position (primarily at a desk) for prolonged periods of time

● The ability to move safely over uneven terrain or in confined spaces.

● Frequent and consistent operation of a computer and other office machinery (e.g. copier, printer, fax) requiring manual

● Occasional bending, squatting, stooping and kneeling

● Occasional lifting of up to 25 pounds

● Subject to frequent interruptions.