CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Job Purpose: The Benefits Analyst is responsible for overseeing the day-to-day benefit administration of the company's domestic and international benefit plans. This role will also be responsible for conducting audits, reporting, communicating with employees, and resolving benefit-related issues. Assists the Benefits Manager in directing and reviewing the company's health and welfare benefit plans. Assists in the implementation and administration of new benefit programs, preparation and maintenance of benefits documentation.

Essential Functions:

·       Act as first point of internal contact for all employee questions, concerns, and support issues related to benefits.

·       Provide benefit administration and customer service to colleagues.

·       Partner with third-party administrators to administer selected benefits.

·       Participate in the design, development, implementation, communication, and administration of all benefits and leave of absence programs.

·       Research and resolve discrepancies between the benefits system /payroll system/insurance carrier benefit statements which impact eligibility, enrolment, reinstatement, or termination of coverage.

·       Handle annual open enrolment process including calculating rate cost sharing, system set up verification, update forms, manual enrolment as needed, validate enrolment transmission with carriers, and update benefit presentation for new colleagues.

·       Administer process, compile, or monitor information related to the following: Annual 5500 filings for all Welfare Benefit Plans, Annual Non-Discrimination testing, FSA Compliance testing, Monthly COBRA administration and validation, FMLA absences, Short and Long-Term Disability programs, Retiree benefit premium payments.

·       Conduct benefit billing on a monthly basis.

·       Manage the billing payment process for vendors and assist with requesting P.O’s and creating EFT for accounting and treasury to make payments.

·       Processing benefit transactions to meet set deadlines including new hire enrolment, life status changes, annual open enrollment and terminations.

·       Ensuring the accuracy and consistency of all benefits materials, including benefit plan documents, Summary Plan Description (SPDs), benefits guide, and all associated materials are posted and available.

·       Work with team members providing administrative support and complete department projects and duties as assigned.

·       Collaborate with the Benefits Manager to introduce a Wellness program services through Anthem BCBS.

·       Assist with termed employees as it relates to updating their information in Fidelity & Chard-synder.

·       Assist in audits the management of 401K plan.

·       Remain current on industry trends, best practices, and compliance.

·       Strong analytical skills with ability to resolve complex administrative and accounting issues.

Education

·       Four years of college resulting in a bachelor’s degree or equivalent

Experience

5 to 7 years in related field

Special Knowledge, Skills, and Abilities

·       A strong knowledge of benefits related regulations; ERISA, HIPAA, ACA, FMLA, ADA

·       Strong multi-tasking skills with the ability to handle multiple priorities; attention to detail

·       Ability to establish partnerships with internal customers to ensure a high level of customer service

·       Maintain knowledge of/review market trends, new legislation, and compliance

·       Outstanding written communication and verbal communication skills.

·       Ability to handle details of a highly confidential and critical nature.

·       Good attention to details.

·       Ability to prioritize multiple projects/responsibilities to ensure deadlines are met and employee inquiries are responded to in a timely manner.

·       Expert computer skills in MS Word, Excel, Power Point and Outlook required.

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.