CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Job Purpose

As a Network Engineer IV, you will be responsible for the design, configuration, and troubleshooting of advanced enterprise network solutions. This role demands deep technical expertise in complex networking environments and a strong understanding of secure, scalable, and high-performance architectures. You will lead efforts in deploying and optimizing network infrastructure, ensuring alignment with business requirements and industry best practices. Your responsibilities will include hands-on implementation, advanced diagnostics, and strategic planning for network enhancements.

This position also involves cross-functional collaboration, including scoping activities, and technical execution, customer engagement, and project oversight. You will work closely with Solution Design Architects, Project Management (PMO), and Support teams to ensure successful delivery and transition of management network solutions.

Essential Functions

Hands-On Implementation & Execution

End-to-End Deployment: Lead the full lifecycle of network solution deployments.

Configuration & Build: Perform hands-on configuration of network devices, cloud-based security platforms, and routing protocols to meet customer requirements and ensure optimal performance.

Advanced Troubleshooting: Diagnose and resolve complex network issues during deployment, including connectivity, routing, and integration challenges across hybrid environments.

Project Collaboration: Work closely with PMO and internal teams to align technical execution with project timelines and deliverables. Provide timely updates on progress, risks, and mitigation strategies.

Documentation & Operational Handoff

Deployment Documentation: Create and maintain detailed configuration records, implementation guides, and troubleshooting documentation for each customer environment.

Knowledge Transfer: Conduct structured handoff sessions with Support teams, including walkthroughs of deployed environments, operational procedures, and Q&A to ensure smooth post-deployment management.

Operational Readiness: Ensure all deployed solutions meet performance, security, and scalability standards before transitioning to steady-state operations.

24/7 Availability when required, for escalation support, and site deployments.

Education & Experience

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience
• Experience: 9+ years of hands-on experience in the design, implementation, troubleshooting, and support of routers, switches, and firewalls in large or enterprise network environments

Certifications

• Required: CCNP, PCNSE, CCDP or equivalent
• Preferred: CISSP, CCIE Written or CCIE or equivalent

Special Knowledge, Skills, and Abilities

• Certifications (Preferred, Not Required):
• • NGFW & Network Security: Palo Alto Networks PCNSE, Cisco CCNP Security
  • SD-WAN & Routing: VMware VeloCloud VCP-NV, Cisco CCNP Enterprise, Palo Alto PCNSE-SDWAN
  • Cloud & SASE: AWS Solutions Architect, Microsoft Certified Azure Solutions
  • Architect, Zscaler ZCCP

·       Lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks.

·       Expert knowledge of the configuration and maintenance of routers, switches, firewalls, and load balancers. Vendors such as: Cisco, Palo Alto Networks, Checkpoint, Juniper, Fortinet, F5 Networks, Aruba

• Expert knowledge of TCP/IP v4, VLANs, PVLANs, Layer 3 switching, ACLs, and Spanning Tree (MST/PVST)
• Expertise in Cisco Routing and Switching technologies: CatOS, IOS, NX-OS, Nexus vPC, VDC, FabricPath, and FEX
• Strong understanding of WAN and DMZ architectures
• Proficiency in enterprise routing protocols: EIGRP, BGP, OSPF
• High-level troubleshooting skills in switching and routing
• Experience using network analysis, performance monitoring, and bandwidth management tools
• Expert knowledge of OCx, Ethernet, Gigabit Ethernet / 10Gb Ethernet
• Familiarity with cabling standards (Cat5e, Cat6, MM/SM/OM3 fiber) and transceivers (SFPs, GBICs, etc.)
• Experience with implementation planning, test plan development, and Cisco design frameworks

·       Working knowledge of network and server bandwidth management technologies.

• Understanding of ITIL methodologies and enterprise change control processes
• Strong initiative, adaptability, and eagerness to learn
• Scripting and network automation experience
• Communication and customer skills

Supervisory Responsibilities

• No direct supervisory responsibilities
• May lead project-based teams by assigning, coordinating, and reviewing work from team members performing similar tasks

Work Environment

• Occasional Evening and weekend work based on project deadlines and support requirements

Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.