Manager, Integration Development

At Cerby we believe security is everyone’s business.  Collaborating across your apps doesn’t need to be chaos.  We are a mission-critical cybersecurity company that empowers your teams to operate securely and control their apps completely.  We’ve built our product on the idea that teams deserve autonomy over their work apps.  It turns out that why they are guaranteed a choice, security comes naturally.

More than 50% of all technology is spent outside of centralized IT organizations.  Individual business units are taking their technology destiny into their own hands, and we enable that.  End user onboarded applications are behind more than one third of all cybersecurity hacks.  We provide the solution to manage that through enabling users to select their own technology and we automatically protect those applications.

We’re seeking a highly motivated and technically adept Manager of Integration Delivery to lead a team of implementation specialists and engineers executing short-cycle integration projects. The ideal candidate combines strong technical aptitude (especially around API integrations, RPA, and AI tooling) with a passion for operational excellence and people leadership. Experience in the cybersecurity or identity space is strongly preferred.


What You’ll Do:


Team Leadership & Delivery Excellence

  • Lead and mentor a team of integration engineers focused on rapid deployment and customer onboarding.
  • Ensure high-quality integration delivery from scoping to handoff, maintaining a customer-first mindset.
  • Build and maintain repeatable processes to support efficiency, scalability, and quality.
  • Drive accountability across your team for meeting SLAs, timelines, and customer satisfaction targets.
  • Partner with cross-functional teams (Product, Engineering, Customer Success) to improve the integration lifecycle.

Technical Program Oversight

  • Guide the design and delivery of integration involving API, automation workflows (RPA), AI-based routing or classification, and secure identity operations.
  • Roll up your sleeves to support complex solution design or unblock project teams when needed.
  • Standardize reusable assets, frameworks, and playbooks that accelerate implementation.
  • Monitor technical trends and tools in automation, security, and AI to keep the team on the cutting edge.

Operational Efficiency & Strategy

  • Implement metrics-driven project tracking to ensure velocity and predictability.
  • Identify and resolve bottlenecks or inefficiencies in the delivery pipeline.
  • Propose process or tooling improvements that reduce friction and increase throughput.
  • Support the design of packaged integration offerings that align with customer needs and reduce time to value.
  • Create feedback loops and dashboards to monitor system performance, developer productivity, and integration health at scale.

What We’re Looking For:

  • 7+ years of experience in technical services, solution delivery, or implementation roles, with 5+ years in a leadership capacity.
  • Strong technical background—experience working with JavaScript/TypeScript, APIs, automation tools, and AI platforms.
  • Familiarity with cybersecurity or identity/security operations concepts is highly desired.
  • Experience leading high-performing teams in a fast-paced, customer-facing environment.
  • Proven ability to drive process improvements and scale delivery operations.
  • Excellent project management and stakeholder communication skills.
  • Empathetic, growth-oriented leadership style.

Nice to Have:

  • Knowledge of the technical architecture of web crawlers - XPath, CSS Selectors, JSON, API
  • Exposure to ITSM or ticketing systems integration (e.g., ServiceNow, Jira).

Sales

Remote (Mexico)

Remote (United States)

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