If you’ve been searching for a career with a company that values creativity, innovation, and teamwork, consider this your ticket to ride.
CharterUP is on a mission to shake up the fragmented $30 billion group ground transportation industry - with over 10,000 independent charter bus, minibus, and van operators across America. CharterUP is the first online marketplace that connects customers to a network of bus operators from coast to coast, currently holding over 600 operators on the network. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability, and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records, and reviews.
We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.
About the Role
Title: Inside Sales Representative
Reports to: Marketplace Sales Manager
Location: Remote (US)
Schedule: 2pm-11pm ET Monday - Friday
CharterUP is seeking motivated Inside Sales Representatives to join our Marketplace Sales team! The core focus of this role is to help find chartered transportation solutions for our clients’ group travel needs by leveraging our cutting-edge marketplace technology. This role handles phone-based, high-velocity, transactional inside leads; and can be an entryway into our Enterprise sales team, which handles complex, long lead time sales for our Enterprise clients.
Answer inbound calls and make outbound calls to follow up with prospective customers
Promptly respond to voicemails and emails from customers to assist with new quotes and making changes to existing quotes
Leverage our proprietary marketplace technology to meet Inside Sales Rep performance metrics, including gross revenue, quote conversion rate, and unique quotes per month
Provide excellent customer service to our customers, gaining a full understanding of their needs in order to build out accurate and comprehensive trip quotes
At least 2 years of experience in a sales role
Track record of achieving sales targets
Self motivated in a work from home environment
Comfortable asking for the sale, overcoming objections, and using assumptive sales techniques
Ability to elicit trust from clients through a warm and professional tone
Clear and concise communication style coupled with great listening skills
Step 1: Video call with Talent Acquisition, followed by a brief (~12 min) online assessment (Wonderlic)
Step 2: Video call interview with Hiring Manager
Step 3: Video call interview with Chief Revenue Officer
Step 4: Offer, reference check
Remote (Colorado, US)