Chesapeake Electric, named one of America’s Fastest Growing Private Companies by Inc. 5000, has proudly served our community since 2014. Owned and operated by a Master Electrician, we’ve built a culture where autonomy, accountability, and collaboration fuel both personal growth and company success. Here, hard work is rewarded, teamwork is celebrated, and your career potential is unlimited.

Launch Your Career — No Experience Required

This is not your typical customer service job, and it’s not a pushy sales role. We are building a team of high-performers who serve customers at a high level while confidently guiding them to the right solutions. If you have a positive attitude, a strong work ethic, and a desire to grow then we will teach you everything you need to succeed.

This is an onsite role based in Annapolis MD, where you’ll work alongside a high-energy team in a collaborative environment.

Our Core Values: The L.I.G.H.T. Framework

We take our culture seriously and hold every team member to the L.I.G.H.T framework: we Lead with Integrity, Innovate and Solve, Grow Together, High Standards Always, Think of Others First.

What You’ll Be Doing

As the first impression of our company, you are a critical part of the customer experience. In this role, you will:

• Handle Inbound Calls: Answer calls from homeowners needing electrical service.
• Book Appointments: Help customers understand their options and book service appointments with confidence.
• Resolve Concerns: Support active customers with professionalism and care.
• Take Ownership: We want your judgment, not someone who just checks boxes. You’ll be expected to think creatively, communicate clearly, and take ownership of every customer interaction.
• Drive Growth: Contribute to a high-energy, team-oriented environment focused on performance. 

What Makes This Role Different

• Tech-Forward & AI-Powered: We provide the latest tech and AI tools to help you get the job done efficiently. We want you using your brain to solve problems, not fighting outdated software.
• Career Launchpad: No experience required—we invest heavily in your professional development through an excellent onboarding program and ongoing mentorship.
• Performance-Based Pay: Your effort and results directly impact your earnings through weekly incentives.
• Clear Growth Path: Opportunities to advance into leadership and operations, including our voluntary leadership development programs.

Your Career Trajectory

We believe in building careers, not just filling roles.

Phase 1: The Launch (Weeks 1–8): Complete our excellent onboarding program and extensive paid training.

Phase 2: Core Impact (Months 3–12): Master the role with ongoing coaching and mentorship, and begin earning weekly performance-based incentives.

Phase 3: Leadership Development (Year 1+): Become eligible for voluntary leadership development programs to prepare for professional leadership and strategy roles.

Phase 4: Specialized Roles: Opportunities to advance into operations, marketing, leadership, or specialized positions.

Compensation & Benefits

• Pay: $18.50/hr base pay + weekly performance-based incentives (eligible after onboarding).
• Financial Security: 401k with a 5% match (vested immediately) and participation in our profit-sharing program.
• Paid Time Off: Comprehensive PTO package, including a paid birthday and paid work anniversary. Paid Vacation and extra PTO at your 3-year anniversary.
• Holidays: Paid holidays (New Year’s, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas).
• Family & Life: Paid maternity/paternity leave
• Team Culture: Weekly team breakfast, monthly company/community events, and year-round awards and recognition.

What to Expect With Our Hiring Process

1. Application Review: We look for a positive attitude and a desire to grow.
2. Initial Discovery Call: A brief conversation to ensure our mission aligns with your path.
3. Core Values & Skills Interview: We’ll dive into our L.I.G.H.T. values and see how you solve real-world scenarios.
4. The Offer & Training Cohort: If it’s a match, you’ll join our next training cohort. 

Who This Is For

This role is a great fit if you:

✅ Want real ownership over your work; not just a list of tasks to complete

✅ Are motivated to grow quickly and want a clear path to do it

✅ Genuinely enjoy helping people and solving problems in the moment

✅ Value a team that holds itself accountable and actually lives its values

✅ Are looking for more than “just a job” — you want a career with real momentum

If you’re ready to work hard, grow fast, and join a high-performing team—we want to meet you. Apply today to be considered for our next training cohort.