Chesapeake Electric, named one of America’s Fastest Growing Private Companies by Inc. 5000, has proudly served our community since 2014. Owned and operated by a Master Electrician, we’ve built a culture where autonomy, accountability, and collaboration fuel both personal growth and company success. Here, hard work is rewarding, teamwork is celebrated, and your career potential is unlimited.

At the heart of everything we do are our core values: L.I.G.H.T.—Lead with Integrity, Innovate and Solve, Grow Together, hold High Standards always, and Think of Others First. These values aren’t just words on a wall, they guide our daily decisions, shape our culture, and ensure we deliver excellence to both our customers and each other.

Why You’ll Love Working Here:

• Earn with Confidence: Competitive base pay plus weekly performance incentives.
• Strong Benefits: Dental, Vision, HSA, Aflac, Long-term Disability, and Life Insurance.
• Extra Security: 100% company-paid short-term disability.
• Investing in Your Future: 401k with 5% match (vested immediately) + profit sharing.
• Career Growth: Paid onboarding, ongoing training, coaching, and mentorship; apprenticeship school tuition; and even “start your own business” mentorship for those seeking to run their own shop one day.
• Time Off that Matters: PTO, paid birthday, paid work anniversary, and all major holidays (including Juneteenth).
• Life Events Covered: Paid maternity/paternity leave and paid bereavement leave.
• Recognition & Fun: From weekly awards to monthly team socials and year-round celebrations, we make sure hard work gets noticed.
• Giving Back: Through our Chesapeake Cares program, we provide free critical electrical services to families in need, host quarterly charity events supporting employee-nominated causes, and stay actively involved in making our community stronger.

Check out our story: https://youtu.be/u5qOu9J3A0M?si=N4u58rJOkP4t8ZhN

Who We Want on Our Team: 

Chesapeake Electric seeks a highly organized and proactive Dispatcher to oversee and manage the daily dispatching, routing, and scheduling of our fleet operations. This role involves ensuring seamless coordination between departments, optimizing team efficiency, and providing outstanding customer communication. This is an in office role.

What You’ll Be Doing: 

• Efficient Dispatching and Coordination: Direct dispatching, routing, and scheduling of fleet vehicles; manage technician movements, including inbound and outbound clearances, follow-up tasks, and job readiness.
• Critical Call Management: Triage and prioritize daily calls by monitoring the dispatch board, matching technician skills to customer needs, and re-engaging unscheduled, on-hold, or canceled jobs to optimize scheduling.
• Technician Debrief: Ensure the processes and procedures have been followed to company standards and verify 100% customer satisfaction.
• Schedule and Process Oversight: Use ServiceTitan to schedule calls, review and prepare upcoming jobs, and complete daily, next-day, and two-week checklists to maintain operational consistency.
• Customer Communication: Provide timely updates to customers throughout the day, ensuring clear communication and satisfaction.
• Data-Driven Improvement: Analyze operational data to identify trends, recommend innovative solutions, and enhance dispatch processes and team performance.
• Post-Operation Review: Review prior days’ operations to address outstanding notes, resolve issues, and ensure seamless transitions.

What You’ll Need to Be Successful Day One: 

• A shared commitment to our core values
• Proven experience in dispatching, scheduling, or operational coordination in the electrical industry
• Proficiency with ServiceTitan is preferred but will consider experience with similar dispatching software
• Exceptional organizational skills with the ability to manage multiple priorities effectively
• Strong communication skills for customer updates and team coordination
• Problem-solving mindset with a focus on efficiency and customer satisfaction
• High school diploma or equivalent, with further education being a plus.
• Ability to successfully pass a background check
• A valid driver’s license and insurability

Compensation Overview
The total annual compensation for this position ranges from $56,000 to $80,000, which includes:

• Base Pay: $23–$28 per hour, based on experience and qualifications.
• Performance Pay: An additional $7,800–$15,000 annually, dependent on meeting performance metrics and goals.

We strive to offer a competitive compensation package that rewards both your skills and your contributions to our team's success.

Chesapeake Electric is an equal opportunity employer, providing employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. 

Applicants must be currently authorized to work in the United States on a full-time basis. This employer will not sponsor work visas.