About The Children's Eye Center of El Paso

The Children’s Eye Center has been a trusted provider of pediatric ophthalmology in El Paso since 1996. Founded and led by Dr. Violeta Radenovich, the area’s only female, U.S. residency- and fellowship-trained pediatric ophthalmologist, we deliver top-tier eye care in a warm, child-friendly setting. With an on-site optical boutique dedicated exclusively to children, we provide comprehensive diagnosis, treatment, and vision solutions—all under one roof. Join us in helping kids see better every day.

Optical Front Desk Associate (Pediatric Medical Office)

The Children’s Eye Center of El Paso
El Paso, TX | Full-Time | In-Office
$13–$18/hour (based on relevant experience)
We are seeking a dependable, detail-oriented front desk associate to support our pediatric ophthalmology clinic. This role is ideal for candidates with some exposure to medical, dental, optical, or insurance-based front office work who are ready to grow in a clinical environment.

What You’ll Be Responsible For

• Welcoming pediatric patients and families in a professional, friendly manner
• Checking patients in and out accurately and efficiently
• Verifying basic insurance eligibility and benefits (training provided)
• Collecting copays and payments at checkout
• Entering and maintaining patient data accurately in our system
• Answering phones and routing questions appropriately
• Supporting the optical team with administrative and customer-facing tasks
• Keeping the front desk and showroom organized, clean, and HIPAA-compliant

Minimum Requirements

✔ At least 6–12 months of front desk or administrative experience
✔ Experience in any of the following environments:
  • Medical or dental office
  • Optical or vision care setting
   • Insurance-based customer service
✔ Bilingual (English/Spanish)

✔ Reliable attendance and punctuality
✔ Able to multitask in a busy pediatric setting

Preferred

• Familiarity with insurance verification and EMR systems
• Experience working with children and families

Stable, full-time position with consistent hours

• Medical insurance provided after 90-day probationary period
• Training in pediatric optical services
• Opportunities to grow into other roles
• Covered parking (garage)