About Children's Ground

Children’s Ground is a First Nations organisation. The Children’s Ground Approach is designed and delivered through the leadership of First Nations people. We are committed to systems change to ensure dignity, justice and equity for all children and families. Our work focuses on national reform as well as evidencing a new way of working.

The Children’s Ground Approach is a whole of community, whole of life approach. We privilege First Nations knowledge systems and practice. Over the course of a generation, led by local expertise, we create and deliver an integrated system that is centred on learning, development and wellbeing that responds to the child and their family through the key transition points from pre-birth to young adulthood.

Our approach recognises the cultural, social, and economic strength of our communities. We build on this over a generation to ensure a future for our children and grandchildren that gives them freedom, opportunity and rights to their culture and identity.

Children’s Ground operates in Central Australia and across the Top End, with support provided by a Melbourne-based Shared Services team.

About you

You are a friendly, organised and community‑minded person who enjoys supporting others and keeping things running smoothly. You take pride in creating a welcoming, safe space for staff, families and community. You bring respect for cultural protocols and a strong commitment to working alongside First Nations people.

You’re someone who can juggle multiple tasks, stay on top of details, and step in wherever needed, whether it’s helping with admin, supporting events, getting gear ready for camps, or keeping the office tidy and running well.

About the role

The Operations & Administration Assistant plays an essential support role in ensuring the day-to-day operations of the Top End office run smoothly, efficiently, and in alignment with the needs of staff, programs, and community. The role combines administrative, logistical, and practical responsibilities, and requires good planning, organisational, and communication skills.

Key Responsibilities

• Maintain basic filing systems and support record-keeping.
• Answering phones, directing calls, greeting guests, managing admin inbox, PO Box collection & distribution.
• Complete regular weekly tasks.
• Provide executive assistance and administration support to the Regional Director and Senior Administrative and Operations Officer & Director – Top End.
• Assist with setting up meeting spaces, ensuring logistics such as catering, technology and relevant documents available.
• Provide event support alongside the team including washing of camping equipment, bedding and towels.
• Support with travel and accommodation for Top End staff/visitors including camps, arranging/cleaning and storing of gear, food, satellite phones and that vehicles are checked.
• Maintain inventory and ordering requirements such as stationary, office equipment, kitchen requirements, cab charges etc.
• Contribute to the creation of systems and processes to improve business practices.
• Maintain a clean and organised workspace, ensuring common areas are well-maintained and clean including daily housekeeping i.e. restock toilet paper/paper towels, wipe surfaces, wash/put dishes away, leaf blow or sweep, bins out, washing machine emptied and hung/folded.
• Coordinate resupply and maintenance of cleaning supplies, rubbish coordination and sanitary bin collection, cleaner etc.
• Be a positive, innovative and active member of the Children’s Ground team that contributes to a strong, connected, respectful and supportive organisation.
• Actively contribute to team building and planning sessions, including regular meetings.
• Commit to Children’s Ground Code of Conduct, including following community protocols.
• Undertake other tasks as requested to support the activities of Children’s Ground.

Essential Key Selection Criteria

• Respect for cultural protocols and an understanding of working in First Nations communities.
• Friendly and welcoming approach to supporting staff and community visitors
• Strong communications skills
• Well organised and able to manage time effectively.
• Strong attention to detail and ability to stay organised across multiple tasks.
• Ability to work independently and take initiative to solve problems.
• Be motivated and willing to learn.
• Competent with common administration tools and systems (Microsoft Suite, digital platforms).
• Willingness to undergo a National Police Check and obtain NT OCHRE Card (Working with Children Check).
• A C Class Drivers Licence.

Applications will be reviewed as they are received, and the position may be filled before the advertised closing date.