CIVIE was founded in 2018 to tackle the toughest radiology challenges with advanced and evolving technologies. Designed by a team with deep radiology industry experience, CIVIE is driven by our passion for innovation.  

We are looking for a Credentialing Support Associate to join the Revenue Cycle team. In this role, you will provide administrative and data-entry support to the Credentialing team by managing and updating provider credentialing information, maintaining accurate digital records, tracking expirations and helping coordinate credentialing and recredentialing workflows.  You’ll report directly to the Chief Administrative Officer and work cross-functionally to ensure compliance with payer, regulatory, and organizational requirements.  

Your responsibilities 

• Assist in compiling, updating and maintaining accurate credentialing data for all providers 

• Organize and maintain electronic provider files, including licenses, DEA certifications, malpractice documentation and other required items 

• Enter and update provider information in online credentialing systems, payer portals and internal databases 

• Maintain corporate provider contract files and assist with document retrieval as necessary 

• Assist Credentialing Specialists with initial credentialing, recredentialing and revalidation  

• Ensure provider demographic information (including practice addresses) is current and accurate across all required electronic systems 

• Assist with audits of credentialing files to ensure completeness and compliance 

• Communicate with providers, payers and internal stakeholders via email, virtual meetings and messaging platforms (MS Teams) to obtain needed documents and clarify requirements 

• Provide administrative support to the Credentialing team, including organizing digital documents, tracking tasks, and maintaining logs or spreadsheets 

• Continue to expand and learn additional tasks related to credentialing as needs grow within CIVIE  

You are 

• Self-driven and motivated with great attention to detail 

• Comfortable with multitasking and working in a tech-driven environment 

• Organized and focused while navigating multiple systems 

• Able to handle sensitive and confidential information with discretion 

You have  

• High school diploma; Associate degree preferred 

• Prior administrative, credentialing, healthcare or data entry experience 

• Willingness to learn and build a process around onboarding new clients for payer claim enrollment and EFT enrollments  

We offer 

• Paid vacation, sick time, and personal days  

• 11 company paid holidays  

• Quarterly UberEats voucher 

• Monthly Fringe benefits  

• Flexible work schedules   

• Education and professional development stipend  

• Health, dental, and vision benefits, with employer HSA contribution  

• Long-term, short-term, and life insurances  

• 401(k) with company match and profit sharing 

 This is a remote position - the annual salary is $45,000.

Collaborative Imaging Technology provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hr@collaborativeimaging.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.