Cloud SynApps is a fast-growing consulting and systems integration firm that focuses on cloud applications, primarily on Salesforce-based platforms. Cloud SynApps has its major operations in Canada, the USA, and India. We’ve actively built our Salesforce practice and have quickly grown into one of the strongest Systems Integrators within the Salesforce Public Sector space. While Public Sector is our passion, we are also expanding into other verticals, including Insurance and the Telcom space.

We are one of the largest Systems integrators for Vlocity (recently acquired by Salesforce) and Clariti Solutions (erstwhile BasicGov Applications) and have implemented these solutions for several municipal, provincial/state, federal, and public sector clients. Our consultants and associates have deep industry expertise and live by our core values. We also invest heavily in developing unique Salesforce-based solutions and accelerators, which, in our experience, are required by our clients.

We believe in full transparency in whatever we do for our clients and internally, working with our associates. We are quickly growing, and that brings additional responsibility to treat everyone with respect and dignity. Integrity is one of our most important and foundational values. We follow ethical principles and always acknowledge the value each associate, partner, and client brings to the table.

Position Overview

The Salesforce OmniStudio Developer with 5+ years of experience is a pivotal role within our organisation, responsible for designing, developing, and implementing scalable Salesforce solutions with a strong focus on OmniStudio (Vlocity). The ideal candidate should be Secret Security Cleared, and this role requires deep expertise in Salesforce platform capabilities, OmniStudio components, and industry best practices. The developer will collaborate closely with stakeholders to translate business requirements into high-quality, secure, and compliant Salesforce implementations, particularly within public sector environments.

Key Responsibilities

• Design, develop, and customise Salesforce solutions using OmniStudio components, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures (MANDATORY).
• Develop and customize Salesforce solutions using declarative features such as Flows, Process Builder, Workflows, and Validation Rules.
• Hands-on expertise in Lightning Web Components (LWC) and Apex development.
• Ability to produce detailed technical designs based on Architecture and High-Level Design documents.
• Participate in Agile implementations, including sprint planning, backlog grooming, demos, and retrospectives. Manage and support deployment processes, including CI/CD, sandbox management, and release activities.
• Develop Apex classes, triggers, Lightning components, and other custom solutions to extend Salesforce functionality. Implement integrations between Salesforce and external systems using REST/SOAP APIs, web services, and middleware platforms.
• Collaborate with business analysts, administrators, architects, and other developers to ensure alignment with business objectives.
• Perform code reviews, unit testing, debugging, and deployment activities to ensure high-quality and reliable solutions.
• Stay current with Salesforce releases, OmniStudio enhancements, and industry trends to recommend best practices and optimizations.

Requirements

• 5+ years of Salesforce development experience, working on enterprise-scale deployment teams using Agile methodologies.
• Valid Secret Security Clearance – MANDATORY.

• Experience with Salesforce Public Sector Solutions (PSS) is a strong advantage.

• Strong hands-on experience with Salesforce OmniStudio – MANDATORY.
• Salesforce Certifications: Platform Developer I (PD1) and Omnistudio.
• Strong experience in Apex, Lightning (Aura & Web Components), and Visualforce, following Salesforce best practices – MUST.
• Experience with Salesforce Clouds such as Experience Cloud, Sales Cloud, and Service Cloud. Proven experience with Salesforce integrations and data exchange patterns.