Our Why

At Collier Aerospace, our mission is to help our customers reach their unique structural analysis and design goals with more accurate results in less time. We are a team of passionate employees who want to contribute to each customer's goal in the best way possible across space launch, reusable rocket, commercial airframe, business jet, eVTOL, bike frame, and speed boat applications. We accomplish this with our leading software, HyperX, through software development and engineering support. As you join our team, you join our company mission and become an integral partner in increasing efficiency and innovation throughout the world.

Our Culture

We foster a highly supportive and collaborative environment where our meetings are a mix of brainstorming, analysis, and humor. When you’re stuck, our employees are always eager to lend a helping hand. We offer a relaxed and casual dress code to promote a comfortable atmosphere. Our passion and drive fuel us as we strive to make a lasting impact on our company, customers, and industry.

Summary

We are seeking a motivated individual to join the Collier Aerospace business team! In this role, you will own key business-to-business (B2B) sales operational functions, including issuing software licenses, processing invoices, tracking customer purchases, and supporting post-sale workflows. You’ll become a part of our growing business team to improve processes, ensure smooth customer experiences, and help the company run efficiently. Join a passionate team, have a real impact on small business operations, and help drive us as we continue to grow within the aerospace and software industry!

We are seeking an enthusiastic individual who enjoys working with data, managing processes, and maintaining accurate records, with a strong interest in supporting customer sales operations and customer success.  

Job Responsibilities

• Own back-end tasks of the customer operations lifecycle, including customer software license renewals, licensing, quoting, invoicing, and accounts receivable follow-up.
• Create, issue, and track software licenses for new customers, renewals, and evaluations.
• Maintain accurate customer, license, quote, purchase order, and invoice records across internal systems and shared repositories.
• Process quotes, purchase orders, invoices, and credit card payments for all software products.
• Track accounts receivable and proactively follow up on invoices.
• Ensure all required customer documentation is completed and properly stored (license agreements, evaluation applications, export compliance).
• Partner with internal customer leads to gain awareness of customer history, opportunities, and insights.
• Manage customer access to downloads and help resources and communicate usage instructions as needed.
• Contribute to weekly sales and renewal planning discussions and provide accurate customer data to support sales strategy.
• Identify and recommend improvements to sales operations processes, tools, and workflows.
• Collaborate with the business team on cross-functional company operation initiatives.
• Maintain a high level of accuracy, organization, and confidentiality in all work.
• Cross-train and support additional business operations areas as needed (e.g., marketing, events, finances, HR support).

Qualifications

• Associate’s or Bachelor’s degree in Business, Sales, Operations, Accounting, Bookkeeping, Analytics, or a related field preferred, or equivalent relevant professional experience.
• Familiarity with basic business and accounting concepts, including invoicing, purchase orders, and accounts receivable.
• Excellent attention to detail and accuracy with managing customer records.
• Proficiency in Excel for tracking data, maintaining records, and basic reporting.
• Ability to manage multiple tasks and deadlines while maintaining organized and accurate documentation.
• Comfortable working with internal systems and learning new tools (e.g., CRM, licensing platforms, accounting software).
• Strong problem-solving skills and ability to adapt to changing customer, team, and business needs.
• Eagerness to learn and grow, and to bring forward new ideas.
• Demonstrated initiative and interest in improving processes and workflows.

• Able to work independently and collaborate on teams when needed.
• Strong verbal and written communication skills.
• Ensure confidentiality across all employees, customers, company, and financial data.

Preferred Experience

• Exposure to business operations, sales operations, or customer-facing administrative roles (potentially through internships, part-time roles, previous jobs, or academic projects).
• Experience supporting sales processes, customer operations, billing, licensing, or related business function
• Experience managing or maintaining organized records or customer data.
• Experience handling confidential information for an organization or company.
• Business management for a small business or organization.

Job Details

• Location: Newport News, VA Office (in-person).
• Start Date: Full-time as early as possible in the time range of February-June 2026 (based on applicant availability), part-time work before full-time if available.