About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position.

About your new role:

As a Senior Software Sales Director, you will play a critical role in growing our enterprise customer base and driving large-scale software deals. This role is ideal for a strategic sales leader who has deep experience selling enterprise ITSM software, combined with strong technical fluency and the ability to independently lead technical conversations — not just rely on solutions engineers. You will also contribute directly to the development of sales enablement materials such as decks, playbooks, and competitive guides.

Key Responsibilities:

• Own and drive the full enterprise sales cycle for ITSM software — from lead qualification to close — across assigned territories and verticals.
• Strategically target and penetrate large enterprise accounts, including Fortune 1000 organizations.
• Lead executive-level and technical discussions with IT, operations, and C-suite stakeholders.
• Clearly articulate technical capabilities and business value without dependency on pre-sales support.
• Create, refine, and own sales assets including sales presentations, ROI calculators, battle cards, and playbooks.
• Collaborate with product management, marketing, and customer success teams to align on GTM strategy and customer feedback loops.
• Consistently meet or exceed quarterly and annual revenue goals.
• Act as a coach and mentor to junior account executives, helping build a high-performing software sales culture.

What you'll need for success:

• 8+ years of enterprise software sales experience, with at least 5 years in ITSM or infrastructure software.
• Proven record of exceeding sales quotas and closing complex SaaS/software deals.
• Strong understanding of ITSM frameworks, enterprise IT operations, and service automation.
• Comfortable engaging in technical product discussions without reliance on solutions engineers.
• Demonstrated ability to create impactful sales collateral and enablement tools from scratch.
• Excellent verbal and written communication skills with the ability to tailor messages to both business and technical audiences.
• Highly self-motivated, accountable, and adaptable in fast-paced, high-growth environments.

Why you'll love life at Command|Link:

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

Compensation includes a competitive base salary ranging between $90,000 to $110,000 plus commission, with an On-Target Earnings (OTE) of $180,000 to $225,000+.