About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About your new role:

Command|Link is seeking a highly analytical and detail-oriented Margin Analyst to join our fast-growing Cost Assurance team. In this role, you will safeguard margin integrity across the full service lifecycle by validating cost data, identifying margin variances, and ensuring accurate financial inputs from quote-to-cash. You’ll analyze key cost and service records, detect and prevent margin-impacting issues, and support the development of scalable, automation-ready financial datasets.

Partnering closely with Sales, Service Delivery, Billing, and internal software/data teams, you'll help advance Command|Link’s margin assurance capabilities and contribute to the systems and processes that support our rapid growth.

Key Responsibilities:

• Analyze cost, billing, and service data to ensure accuracy and protect margin integrity.
• Establish and maintain financial data quality standards across orders, installs, and active services.
• Develop and refine processes, validation rules, and review workflows to support consistent margin assurance.
• Conduct regular audits and leverage KPIs to monitor margin health and surface discrepancies.
• Collaborate with internal teams to design automation-ready margin checks and scalable data flows.
• Troubleshoot recurring issues, recommend improvements, and reduce manual review through process optimization.
• Support AI-readiness initiatives by improving data cleanliness and enabling predictive margin analysis.
• Contribute to special projects and cross-functional initiatives related to cost assurance and financial accuracy.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

• Telecommunications industry experience required.
• 2–5 years in an analytical, operations, finance, or business support role.
• Strong attention to detail with the ability to identify margin-impacting discrepancies.
• Ability to interpret and validate cost structures, vendor pricing, billing data, and service records.
• Advanced Excel skills (complex formulas, pivot tables, reporting workflows).
• Experience with structured datasets, audits, or quality assurance processes.
• Strong communication skills and comfort partnering with cross-functional teams.
• Self-starter with excellent research, problem-solving, and documentation abilities.
• Ability to adapt to evolving priorities in a fast-paced environment

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off  
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.