About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About your new role:

As a Software Architect, your primary mandate is to help turn product ideas into revenue-driving, production-ready software, fast and at scale. You’ll design and evolve the architecture behind our core products, ensuring systems support rapid launches, customer growth, and ongoing monetization without slowing the business down.

You’ll be hands-on in the code while defining architectural patterns that maximize time-to-market, reliability, and reuse across teams. This role requires strong product judgment: understanding which technical decisions directly impact customer experience, pricing flexibility, scalability, and operational efficiency.

A critical part of the role is leveraging agentic development tools to increase output per engineer. You’ll help operationalize AI-assisted workflows, internal agents, and automation to shorten development cycles, reduce rework, and accelerate iteration based on real customer feedback.

You’ll work closely with Product and Engineering leaders to ensure architecture decisions align with go-to-market priorities, support new product lines, and scale efficiently as the business grows.

Key Responsibilities:

• Own and evolve the system architecture across backend services, APIs, and data layers
• Design scalable, maintainable solutions using PHP, Python, and Go, selecting the right tool for the job
• Establish architectural patterns, coding standards, and best practices across teams
• Lead adoption of agentic development workflows (AI-assisted coding, autonomous agents, internal tooling) to accelerate delivery
• Partner with Product and Engineering leaders to translate business requirements into technical designs
• Guide teams on performance, reliability, security, and scalability tradeoffs
• Review critical code paths and designs while staying hands-on with implementation where it matters
• Mentor senior engineers and act as a technical force multiplier across the org
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

• 8+ years of professional software development experience, with time spent in an architectural or senior technical leadership role
• Deep experience building production systems in PHP, Python, and Go
• Proven experience designing distributed systems, APIs, and service-oriented architectures
• Hands-on experience with agentic development tools, such as:
  • AI-assisted IDEs (Cursor, Copilot, Claude Code, etc.)
  • LLM-driven workflows, internal agents, or automation frameworks
  • Using AI to improve code quality, testing, refactoring, or system design
• Strong understanding of cloud-native architectures, CI/CD, and modern DevOps practices
• Ability to balance speed and rigor in a fast-moving, product-focused environment

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off  
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.