About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

About your new role:

The Vendor Data Coordinator will play a key role in maintaining the quality, integrity and reliability of our vendor information and data.  This role will be responsible for owning the management of vendor records by proactively gathering updated details from vendors and ensuring our systems are consistently accurate, complete, and up to date.  Success in this position requires exceptional attention to detail, excellent organization, clear communication, diligent follow-through and recent telecom experience.  

Key Responsibilities:

• Oversee the accuracy, completeness, and consistency of all vendor records across internal systems.
• Proactively pursue, verify, and update vendor data through direct communication with vendors via email, phone calls, and vendor portals.
• Identify and resolve missing or outdated vendor information through direct engagement with telecom vendors.
• Conduct systematic audits of vendor records to maintain data integrity across all systems.
• Partner with vendors to proactively correct data gaps and discrepancies as they arise.
• Collaborate with vendor managers to ensure vendor records remain current and reliable.
• Support ongoing data audits, clean-up projects, and data quality improvement initiatives.
• Maintain process documentation, update workflows, and process guidelines to ensure consistency in vendor data management.

What you'll need for success:

• 1-3 years of Telecommunications industry experience within the last 5 years is required.
• Experience in vendor management, project management preferred.
• Exceptional attention to detail with a strong focus on data accuracy and completeness.
• Ability to manage a high volume of information updates while maintaining precision.
• Proactive approach — takes ownership to identify and resolve data gaps.
• Strong organizational and time management skills to prioritize multiple tasks.
• Comfortable communicating directly with vendors to collect or verify information.
• Excellent written and verbal communication skills.
• Proficiency in basic Microsoft Excel functions (filters, sorting, lookups, basic formulas).
• Self-motivated with the ability to work independently and meet deadlines.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off  
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team