About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

Role Overview:

We are seeking a detail-oriented Shipping & Inventory Technician with strong technical aptitude and experience in device configuration and scripting. This role is responsible for managing shipping/receiving operations, maintaining accurate inventory records, and performing technical configuration of hardware prior to deployment. The ideal candidate combines logistics experience with hands-on technical skills in scripting and system configuration.

This role is Full-Time, onsite 5 days a week at our Mesa, Arizona location. 

Key Responsibilities:

Shipping & Receiving

• Process incoming and outgoing shipments accurately and efficiently
• Inspect received equipment for accuracy and damage
• Prepare, package, and ship hardware according to company standards
• Coordinate with vendors and carriers for timely deliveries
• Maintain shipping documentation and tracking records

Inventory Management

• Maintain accurate inventory counts and asset tracking records
• Perform routine cycle counts and full inventory audits
• Update inventory systems with serialized equipment and asset details
• Organize and maintain warehouse and staging areas
• Monitor inventory levels and report restocking needs

Technical Configuration & Scripting

• Configure network and endpoint devices prior to shipment (routers, switches, firewalls, PCs, etc.)
• Deploy standard configuration templates and firmware updates
• Develop, modify, and execute configuration scripts (e.g., PowerShell, Bash, Python, or vendor CLI scripting)
• Validate configurations through testing and quality assurance checks
• Troubleshoot basic hardware and configuration issues
• Maintain documentation for configuration standards and processes

Qualifications:

• 2+ years of experience in shipping, inventory, or warehouse operations
• Experience with hardware staging and device configuration
• Working knowledge of scripting languages (PowerShell, Bash, Python, or similar)
• Familiarity with networking fundamentals (IP addressing, VLANs, routing concepts)
• Experience with asset management or inventory tracking systems
• Strong attention to detail and organizational skills
• Ability to lift up to 50 lbs

Preferred Qualifications

• Experience configuring network equipment (Cisco, Meraki, Fortinet, Ubiquiti, etc.)
• Familiarity with automation tools or configuration management systems
• CompTIA A+, Network+, or similar certification
• Experience in an MSP or IT deployment environment

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off  
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

Commandlink hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The base pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based on location among other factors, such as skill-set, experience, and qualifications held.

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.