About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

This is a 100% remote position

About your new role:

We’re looking for a Senior DevOps Engineer to be the founding engineer building out the DevOps discipline across our software engineering organization. This is a rare opportunity to shape the future of how we design, deploy, and scale our platform from the ground up.

As the first dedicated DevOps hire, you’ll define standards, build systems, and set the culture for automation, scalability, and reliability across our global SaaS platform. You’ll work directly with engineering leadership and cross-functional teams to architect infrastructure, improve CI/CD pipelines, and establish world-class practices in observability, security, and performance.

If you’re excited by the idea of building a DevOps function from scratch in a high-growth environment—and leaving a lasting mark on a platform that powers thousands of customers—you’ll thrive here.

Key Responsibilities:

• Build & Scale Infrastructure: Architect and manage highly available, secure, and scalable systems across cloud environments (Azure, AWS, or GCP).
• CI/CD Ownership: Design and implement robust CI/CD pipelines that accelerate developer productivity and enable rapid, safe deployments.
• Automation & Tooling: Drive infrastructure-as-code adoption (Terraform, Ansible, etc.) and automate repetitive processes across environments.
• Monitoring & Reliability: Define observability practices (metrics, logging, tracing) and proactively improve uptime, performance, and recovery.
• Security & Compliance: Partner with security and engineering teams to enforce best practices for identity, access, secrets management, and compliance.
• Mentorship & Culture: Be the evangelist for DevOps culture—mentoring engineers, influencing architectural decisions, and embedding DevOps principles across the org.

What you'll need for success:

• 7+ years of experience in DevOps, SRE, or Infrastructure Engineering roles.
• Proven track record building and scaling cloud-native environments (Azure preferred, AWS/GCP also valuable).
• Expertise with infrastructure-as-code (Terraform, Ansible, Pulumi, or similar).
• Strong background in CI/CD tooling (GitHub Actions, Azure DevOps, Jenkins, CircleCI, etc.).
• Solid understanding of containers and orchestration (Docker, Kubernetes).
• Experience implementing observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.).
• A “founder’s mindset”: you thrive in ambiguity, are highly autonomous, and enjoy creating structure and process where none exists.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off  
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team