☎ Community Phone

Remote First and Always

At Community Phone, we believe that everyone deserves access to reliable and affordable communication services. We're a mission-driven company, committed to providing exceptional landline service that keeps our customers connected to what matters most- starting with our seniors who deserve a landline service that doesn't just connect them, but protects them. We're also revolutionizing the business landscape by keeping them in constant contact with their customers. No more missed opportunities or frustrating interactions with automated systems. We're not just providing a service; we're fostering relationships. 

Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service (with power back-up) without the need for Wi-Fi, while offering best in class software features like robust spam call blocking.  

As a venture-backed, Y-Combinator graduate, we've evolved from a small team in 2018 to now ~70 fully remote team members spread across 15 countries and even more time zones. We proudly serve over 20,000 customers and clients, ranging from seniors to small businesses to franchises across the United States. As we continue to grow, we're looking for folks who share our passion for improving the lives of our customers through both technology and human connection. 

Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

🌟 About the role

Join our fully remote team at Community Phone as an SEO Specialist and help us grow our digital content presence. You’ll use your expertise in SEO best practices, keyword strategy, and content optimization to drive organic traffic, capture top search rankings, and make our brand even more visible. 

We’re looking for someone passionate about keeping up with Google’s latest updates, skilled in page optimization with tools like Ahrefs, and fluent in crafting content that resonates with both consumer and business to business audiences.

🚀 You will be a...

• 📊 Search Visibility Champion: Draft and optimize website content to improve organic rankings and drive traffic. Build web pages in our in-house CMS, track performance, and refine strategies to achieve page 1 rankings on Google.
• 🔗 Content Strategist and Link Builder: Execute a content plan that aligns with our site architecture. Identify internal link-building opportunities to strengthen topical authority.
• 📈 Page Speed Optimizer: Ensure our website is optimized for speed and mobile-friendliness by resizing images, optimizing scripts, and following SEO best practices for fast, seamless user experiences.
• 👥 Team Collaborator: Work closely with our engineering and marketing teams to ensure on-brand, search-optimized, and user-friendly web experiences. You will be supported by a master SEO editor on all web page drafts.

🏆  You are...

• 🌍 SEO Expert: 5+ years of proven experience in SEO, with a deep understanding of on-page, off-page, and technical SEO. You’re well-versed in tools like Ahrefs, Google Analytics, and Search Console.
• ✍️ Exceptional Communicator: Your command of English is excellent, and you’re comfortable creating SEO-focused content that reads naturally and engages users. You also enjoy having an editor on all written drafts, not taking personal offense to any changes in content. 
• 📚 Up-to-Date with SEO Trends: You keep up with the latest SEO updates, algorithm changes, and emerging tools. You’re committed to implementing best practices and adjusting strategies to align with Google’s latest updates.
• 🚀 Data-Driven and Analytical: You know how to analyze data, measure SEO performance, and use insights to inform and improve content strategies.

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

💸 Compensation

Our budget for this position is $30K USD/year. Total compensation is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.