☎ Community Phone

Remote First and Always

At Community Phone, we believe that everyone deserves access to reliable and affordable communication services. We're a mission-driven company, committed to providing exceptional landline service that keeps our customers connected to what matters most - starting with our seniors who deserve a landline service that doesn't just connect them, but protects them. We're also revolutionizing the business landscape by keeping them in constant contact with their customers. No more missed opportunities or frustrating interactions with automated systems. We're not just providing a service; we're fostering relationships. 

Our innovative technology enables any traditional landline phone to connect over the cellular network through a SIM card inside of our landline base, ensuring uninterrupted service (with power back-up) without the need for Wi-Fi, while offering best-in-class software features.  

As a venture-backed, Y-Combinator graduate, we've evolved from a small team in 2018 to now ~70 fully remote team members spread across 15 countries and even more time zones. We proudly serve over 20,000 customers and clients, ranging from seniors to small businesses to franchises across the United States. As we continue to grow, we're looking for folks who share our passion for improving the lives of our customers through both technology and human connection. 

Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

🌟 About the role

As our International Recruiting Coordinator you will play a key role in accelerating our growth by sourcing and attracting top-tier talent. Working across Operations, Marketing, Sales, and Product/Engineering, you will build a deep understanding of our business and talent needs to be our eyes and ears in the market. You will collaborate closely with hiring managers and teammates to refine strategies, scale recruiting efforts, and attract talent that aligns with Community Phone’s mission and values.

🚀 You will...

• Work closely with the Talent Acquisition Manager to source A-level international talent across all teams.
• Source and attract high-alpha candidates by using various tools (LinkedIn, Gem, Octopus, etc) to build out projects, searches, and messaging sequences
• Stay organized and report back on what searches are performing well (and why) and what searches are not performing well (and why not). Identify dissatisfactory conversion rates and adapt quickly before getting blocked.
• Interview candidates, assessing for fit by having humility and intellectual integrity to form a hypothesis about who people are (vs just getting the candidate to the next step) 
• Put an extreme emphasis on candidate experience, never ghosting candidates and also keeping them informed of the process and details of the opportunity
• Iterate quickly and re-calibrate quickly, identify bottlenecks and prioritize

🏆  You have...

• Fluent written and spoken English at a C1 level
• Exceptional skill in scouring the market to find the best candidates for each position
• Multiple years of experience sourcing international talent. You've worked on searches across Europe, South Asia, and/or South America.
• Experience and familiarity with an ambiguous and fast-paced environment where direction changes often. You have the ability to perform well in spite of this and under pressure.
• Ability to build a deep understanding of the types of profiles we need, where to find them in the market, and how to evaluate them
• Experience with tools such as LinkedIn Sales Navigator, Gem, Octopus, etc. as well as various Applicant Tracking Systems

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency where it counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

💸 Compensation

Our compensation range for this position is $20,000 - $30,000/year. Total compensation is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.