☎ Community Phone

Community Phone is disrupting the telecom industry with simple, reliable phone service built for the community—and a mission to be the friendliest phone company in America. Whether it’s a neighborhood store, a busy restaurant, a professional office, or a family at home, we deliver solutions that keep people connected.

We offer both physical and virtual phone service, giving business owners the flexibility to stay connected—whether they’re behind the counter or on the move. Our service provides crystal-clear call quality, robust spam blocking, along with an easy-to-use dashboard and mobile app that allow them to manage their business from anywhere—perfect for teams on the go.

We proudly serve over 20,000 customers across the U.S., including local mom-and-pop shops, national brands like McDonald’s and Starbucks, and households that rely on us for essential communication. Whether it’s a business keeping customers happy or a family staying in touch, our mission is to keep communities connected and thriving—one call at a time.

We believe small businesses are the heart of every neighborhood—and they deserve technology that’s as dependable, flexible, and customer-focused as they are. Backed by Y Combinator and a growing team, Community Phone is scaling fast. In this role, you’ll play a key part in helping business owners strengthen their customer connections, grow their businesses, and keep their communities thriving—all while joining a fast-moving team with the chance to make a real impact.

🌟 About the role

Your Mission

• Identify and pursue new business opportunities across small business .
• Manage the full sales cycle. Success here requires someone who’s genuinely curious about customers’ businesses and challenges, eager to dig deep, uncover pain points, and craft tailored solutions.
• Collaborate with leadership and marketing to refine messaging and sales strategy as we scale.
• Build and maintain strong relationships with prospects, offering a consultative sales experience.
• Log activity and maintain accurate records in our CRM (HubSpot).
• Stay on top of market trends and competitive landscape to inform your sales approach.
• Provide structured feedback to leadership to help shape product, process, and messaging.

🚀 What excites you...

• The chance to build something from scratch—and leave your mark on a new sales organization.
• Having a direct line to leadership and being part of a small but mighty team that values your input.
• The challenge of selling a product that’s simple, high-impact, and uniquely positioned in the market.
• Fast-paced, dynamic environments where every win counts—and where you get to experiment and learn.

🏆  You are...

• 3+ years of experience in B2B sales, preferably with a track record of full-cycle success.
• Proven ability to hunt for new business and manage a high volume of outreach.
• Strong communicator who can build trust and rapport with decision makers across industries.
• Naturally curious and always looking for ways to improve your pitch and your results.
• Comfortable working independently and thriving in a remote, fast-paced environment.
• Excited by the challenges (and rewards) of an early-stage team where processes are evolving.
• Prior experience selling to small businesses, franchise owners, or multi-location businesses (nice-to-have).
• Familiarity with phone service or telecom (bonus but not required).

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

💸 Compensation

Our compensation for this position includes a base annual salary of $14,400 USD (paid biweekly) + uncapped commissions.