At Community Physicians, we are a dedicated, multi-specialty medical group focused on providing exceptional, relationship-based care to older adults in skilled nursing and post-acute settings. Our mission is to improve health outcomes, enhance care transitions, and preserve the dignity of every patient we serve.

Why You Should Join Us?

1. Purpose-Driven Work:
You will play a vital role in caring for medically complex older adults during their most vulnerable health transitions. Your expertise will directly impact patient outcomes, reduce hospital readmissions, and improve quality of life.

2. Collaborative and Supportive Environment:
We believe in the power of partnership. You’ll work closely with facility staff, families, and interdisciplinary teams to ensure seamless, compassionate, and coordinated care.

3. Clinical Excellence and Innovation:
We prioritize evidence-based practices and continuity of care, bringing clinical excellence to every bedside. Our model allows you to practice meaningful medicine while making a tangible difference in patients’ lives.

4. Professional Growth and Leadership:
As part of our team, you’ll have opportunities to lead, innovate, and contribute to the growth of geriatric care in our community. We invest in our providers’ development and support their journey toward excellence.

5. A Culture of Compassion and Respect:
We are committed to treating every patient with dignity, empathy, and respect—and we extend that same commitment to our team. Here, you’ll be part of a culture that values each member’s contribution and well-being.

Job Title: Sales Operations & Marketing Coordinator

Reports to: VP of Business Development

Support Scope: Supports SNF/LTC, AL/IL/CCRC & Health Systems Development Teams

Mission

The Sales Operations & Marketing Coordinator is the strategic backbone of the growth team.

Your mission is to provide high-level administrative support, manage the CRM "Source of Truth,"

and create high-impact marketing collateral that distinguishes our physician group in the senior

living and post-acute markets. You turn "raw data" into "persuasive stories" and ensure no lead

falls through the cracks.

Detailed Key Responsibilities

1. Marketing & Brand Collateral (The "Creative")

● Collateral Development: Design and update brochures, "One-Pagers," and slide decks tailored to specific facility types (e.g., a "Hospitality" deck for AL vs. a "Clinical Outcomes" deck for SNFs).

● Digital Presence: Manage the group’s LinkedIn presence and email newsletters to Facility Administrators, sharing success stories and white papers.

● Proposal Prep: Ghostwrite and format formal Request for Proposals (RFPs) and Medical Director Agreements, ensuring 100% brand consistency and zero typos.

● Event Coordination: Manage the logistics for trade shows, "Lunch & Learns," and Community Wellness Seminars (booth shipping, catering, invite lists).

2. Sales Operations & CRM Management (The "Organizer")

● CRM Gatekeeper: Own the CRM (Salesforce/HubSpot). Ensure BDMs are logging calls, updating stages, and setting follow-up tasks.

● Data Reporting: Pull weekly reports on the "Sales Funnel"—showing leadership exactly how many leads are in "Discovery" vs. "Contracting."

● Lead Research: Use tools like Medicare.gov (Care Compare) to pull "Star Ratings" and "Readmission Data" for target facilities so the BDMs arrive at meetings with "intel."

3. Executive Administrative Support (The "Glue")

● Calendar Strategy: Manage complex scheduling between facility CEOs/Owners and our Lead Physicians or BDMs.

● Contract Routing: Manage the digital signature process (DocuSign) and ensure executed contracts are filed and shared with the Billing/Onboarding departments.

● Travel & Expense: Coordinate regional travel for the BD team and manage the business development budget/expense reporting.

Candidate Profile & Requirements

Professional Background

● Experience: 3+ years in a Marketing Coordinator or Executive Admin role, preferably within Healthcare, Real Estate, or Professional Services.

● Design Skills: High proficiency in Canva, Adobe Creative Suite, or advanced PowerPoint. You should be able to make a "dry" data table look visually stunning.

● Tech Stack: Expert-level knowledge of CRM systems and Microsoft Office 365. Core Competencies

● The "Anticipator": You don't wait to be told what to do; you see a meeting on the calendar and proactively print the folders and research the facility.

● Hyper-Organized: You are the person who finds the typo that everyone else missed. You thrive on "getting the trains to run on time."

● Aesthetic Eye: You understand that in high-end Assisted Living, the look and feel of our marketing materials is just as important as the clinical content.

Performance Success Indicators (The First 90 Days)

● First 30 Days: Audit all existing marketing flyers and the CRM database; create a "standardized" sales kit for the BDMs.

● First 60 Days: Implement an automated "Nurture Campaign" for leads that haven't closed yet.

● First 90 Days: Reduce the "Contract-to-Onboarding" time by streamlining the administrative handoff between sales and clinical operations.

Compensation & Benefits

● Base Salary: $70K-80K commensurate with marketing/admin expertise + Annual Bonus Potential

● Growth Path: Potential to move into a Marketing Manager or Sales Ops Director role as the group expands.

● Environment: A fast-paced, "high-wit," and collaborative team that values precision and

creativity.