Who We Are
Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust.
Our Primary Care Psychiatry program provides essential support for patients with complex diagnostic and short-term treatment needs, enabling primary care providers (PCPs) to confidently manage behavioral health conditions within the integrated care framework. The program emphasizes focused engagement, clinical stabilization, and a smooth transition of care back to the PCP.
Job Summary
The Medical Director, Primary Care Psychiatry is both a clinical leader and a program builder, responsible for shaping, growing, and overseeing Concert Health's integrated psychiatric services within primary care. In addition to providing high-quality, evidence-based psychiatric evaluation and short-term stabilization, the Medical Director defines and refines care pathways, establishes clinical standards, and ensures alignment with the Collaborative Care Model (CoCM).
This role provides leadership and clinical oversight for the psychiatrists within the Primary Care Psychiatry division, supporting their development and ensuring consistent, high-quality practice across the program. The Medical Director collaborates closely with CoCM teams including Behavioral Health Care Managers (BHCM) and Psychiatric Consultants (PC), guides primary care providers in managing complex behavioral health conditions, and drives quality improvement across workflows, safety practices, and population outcomes.
Ultimately, this leader plays a central role in scaling the Primary Care Psychiatry program, strengthening operational and clinical performance, and enhancing the capacity of primary care partners to deliver effective, measurement-based behavioral health care.
Duties and Responsibilities
Program Development, Quality, and Administrative Leadership
- Lead and contribute to quality improvement initiatives focused on behavioral health outcomes, safety practices, population health performance, and fidelity to the Collaborative Care Model.
- Hire, manage, coach, and oversee the psychiatry team; partner with the General Manager to conduct growth analyses, develop hiring plans, and ensure adequate psychiatric capacity.
- Collaborate with organizational leadership to design, refine, and scale workflows, protocols, and clinical pathways that strengthen integrated psychiatric care across the enterprise.
- Develop training materials, clinical standards, decision-support tools, and operational workflows that elevate quality, consistency, and efficiency across the Primary Care Psychiatry division.
- Participate in strategic planning, growth initiatives, and partnership development to expand integrated behavioral health services across Concert Health’s national footprint.
- Dedicate administrative time to the oversight, performance monitoring, and continual improvement of the Primary Care Psychiatry program.
- Establish and maintain referral pathways to specialty psychiatry, psychotherapy, substance use treatment, and community-based supports, coordinating with internal programs and vetted Concert Health partners.
Medical Director Care Delivery Oversight
- Provide system-level clinical consultation to primary care providers, enhancing their capacity to assess and manage behavioral health conditions within an integrated model.
- Develop evidence-based guidelines and integrated primary care workflows that support high-quality psychiatric care aligned with CoCM principles.
- Design and support operational workflows for warm handoffs, safety planning, brief interventions, and stepped-care processes that ensure effective coordination between the Primary Care Psychiatrist, CoCM team, and PCP.
- Mentor and support psychiatrists through structured case review support, education, competency development, and performance feedback, ensuring consistency and quality across the psychiatric team.
Direct Patient Care
- Conduct comprehensive psychiatric evaluations, including structured interviews, diagnostic clarification, functional assessment, and use of validated clinical tools.
- Provide short-term, measurement-based psychiatric treatment focused on stabilization, safety, and transition of care back to the PCP.
- Prescribe, adjust, and manage psychotropic medications in alignment with evidence-based guidelines and integrated primary care workflows.
- Monitor treatment response, adverse effects, adherence, vitals, and safety; intervene rapidly when clinical deterioration or acute risk emerges.
- Deliver clear, clinically rigorous documentation that reflects diagnostic reasoning, risk assessment, and medical decision-making.
- Educate patients about psychiatric conditions, medication strategies, behavioral approaches, and expectations for short-term treatment within an integrated model.
- Stabilize and optimize treatment to support a smooth transition back to the PCP within the CoCM framework.
- Partner with the CoCM team (BHCM and PC) to ensure proactive follow-up for high-risk, non-improving, or newly enrolled patients, using measurement-based outcomes to guide intervention intensity.
- Serve as a clinical resource to primary care providers when patient-specific consultation is required to support immediate care decisions.
Required Qualifications:
- Active, unrestricted medical license to practice psychiatry in the state of California.
- Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited medical school.
- Board Certification in Psychiatry by the American Board of Psychiatry and Neurology (ABPN) or the American Osteopathic Board of Neurology and Psychiatry (AOBNP).
- Minimum of 5 years of post-residency clinical experience in psychiatry, with demonstrated expertise in the assessment, diagnosis, and treatment of a broad range of psychiatric disorders.
- Demonstrated leadership in clinical quality improvement, workflow development, or implementation of evidence-based care models.
Highly Desirable:
- Experience in integrated care, population health, or behavioral health system design, particularly within a CoCM framework.
Experience & Skills:
Clinical Expertise
- Experience practicing in primary care, integrated care, or other team-based behavioral health settings.
- Ability to rapidly synthesize psychiatric and general medical history, clinical presentation, and patient data to formulate accurate, evidence-based diagnostic impressions and recommendations.
- Proficiency in evidence-based pharmacologic treatment across common behavioral health conditions, with demonstrated skill in managing complex comorbid general medical conditions.
- Ability to produce high-quality, clinically rigorous documentation that reflects comprehensive assessment, diagnostic reasoning, risk evaluation, and medical decision-making, consistent with the complexity of integrated psychiatric care.
- Current with evidence-based suicide care, including standardized assessment and safety planning approaches (e.g., C-SSRS and Stanley Brown).
- Comfort incorporating evidence-based treatment frameworks and skills (e.g., Problem-Solving Treatment, Motivational Interviewing, CBT skills, DBT skills, Behavioral Activation) into treatment planning.
- Experience using Measurement-Based Care tools (e.g., PHQ-9, GAD-7, PCL-5) to track symptom trajectories and guide population-level decision making.
- Demonstrated ability to conduct comprehensive psychiatric evaluations, formulate DSM-5-based diagnoses, develop evidence-based treatment plans, and provide short-term medication management.
- Proven experience delivering high-quality care via both in-person and telepsychiatry modalities.
Integrated Care & Team Collaboration
- Enthusiasm for supporting busy primary care providers and psychiatric colleagues in identifying and treating behavioral health conditions within a measurement-based, systemic care model.
- Experience collaborating with multidisciplinary teams, including PCPs, Behavioral Health Care Managers, Psychiatric Consultants, and allied health professionals.
- Ability to coach and mentor clinical staff, supporting growth in evidence-based behavioral health interventions, and promote the professional development of partner PCPs.
- Skill in navigating care coordination, including partnering on referral pathways, shared treatment plans, and warm handoff workflows.
Leadership, Quality, and Program Development
- Experience leading or contributing to quality improvement initiatives, workflow refinement, and the implementation of evidence-based care models.
- Ability to identify gaps in care and propose innovative, scalable solutions that enhance access, quality, and patient experience.
- Demonstrated capability in developing, implementing, or evaluating new clinical programs, pathways, or integrated care protocols.
- Strong decision-making, analytical, and interpretive thinking skills; able to manage conflict, guide clinical judgment, and operate effectively in high-pressure situations.
Operational, Technical, and Professional Skills
- Excellent organizational, detail-management, multitasking, interpersonal, and communication skills, with the ability to work effectively in a fast-paced, evolving healthcare environment.
- Ability to build and maintain effective working relationships with PCPs, BHCMs, PCs, patients, and administrative partners.
- Adaptability to evolving patient needs and organizational priorities.
- Ability to make independent clinical and operational decisions consistent with established policies and integrated care workflows.
- Technical proficiency with EHRs (e.g., Epic, Cerner), Salesforce, Google Suite, and Zoom, with strong documentation skills.
- Commitment to ongoing professional development and maintenance of licensure, board certification, and credentialing at partner practices.
Schedule
- Full-Time (40 hours/week). Standard workdays are Monday-Friday, but schedule flexibility is essential to accommodate patient care and operational demands.
- Remote position
- Required Travel: Potential to travel 1-2 times per quarter to clinic areas for quarterly business reviews and clinic on-sites when needed.
What We Offer
- $280,000 - $310,000 base pay based on experience and geographic location
- 5% bonus potential
- Excellent benefits package
- 401K, paid holidays, PTO, sick time, and more
- Technology and all the tools you need to succeed
- Mission-driven work that makes a meaningful impact
Come As You Are - You Are Welcome Here
Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We are dedicated to providing a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Concert Health employees are expected to comply with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here.