Create foundational UI patterns and design systems, then adapt them to specific client implementations.

About Contextual

Contextual partners with clients to deliver cutting-edge AI solutions that transform tasks, processes and operations with a focus on scale and ROI. By leveraging the Contextual.io platform, we help organizations streamline and automate workflows, drive organization and operational efficiencies, and unlock new revenue opportunities.

Employment: Contract/1099

Location: Fully remote with a strong preference for candidates in US time zones (EST through PST)

Experience: 3-5 years

About the Role

We’re seeking a designer who thrives at the crossroads of complex business workflows and elegant user experiences. You’ll craft interfaces that power AI-driven automation, workflow orchestration, and data-rich analytical tools for everyday business users.

This role blends client solution enablement (≈70%) and platform design (≈30%): you’ll create foundational UI patterns and design systems, then adapt them to specific client implementations—balancing reusability with flexibility.

What You’ll Design

• Document-processing dashboards across finance, logistics, field service, and other domains
• Human-in-the-loop AI interfaces for reviewing, correcting, and validating AI outputs (including conversational and hybrid conversational/form-based UX)
• Data-intensive UIs—grids, modals, multi-step workflows, filters, and query interfaces
• Domain-specific analytical and geo-visualization tools
• Role-aware experiences that adapt intelligently to user permissions
• Responsive designs that bring consumer-grade simplicity to web-based business apps

What You’ll Do

• Create scalable UI patterns and templates reusable across clients
• Translate complex processes into intuitive, step-by-step journeys
• Collaborate with Product and Platform teams to evolve a shared design system
• Partner with Delivery Leads and Engineers to customize and implement designs 
• Balance information density with usability through thoughtful hierarchy and progressive disclosure
• Design with implementation in mind, creating UX specs and UI handoffs based on modern frontend development techniques that are cost-effective to build and maintain

What You Bring

• Experience designing business-facing, authenticated Web products (not marketing sites)
• Expertise with data grids, tables, sorting/filtering, bulk actions, and visualization
• Workflow and multi-step process design (steppers, review queues, status-driven UIs)
• Strong Figma experience with components, variants, and structured handoffs
• Proficiency in responsive, data-heavy interfaces and reusable component systems
• Understanding of human-in-the-loop and AI-assisted workflows

What Sets You Apart

• You understand that not everything should be custom—you design systems for implementation consistency, efficiency, and developer feasibility
• You can prototype or vibe-code in HTML, CSS, and JavaScript
• You know when conversational UI helps—and when a structured form just works better
• You sweat UI details without losing sight of the full UX journey
• You bring product thinking—understanding the why behind workflows and user needs