Description

Join Contour TestPrep as a Sales Consultant and play a pivotal role in guiding Year 6, 7, and 8 students and their families through one of the most important decisions of their academic journey. Backed by Contour Education, Victoria’s largest and fastest-growing tutoring company, TestPrep is our newest division, designed to reshape how students prepare for selective entry exams through innovative, comprehensive programs.

In this role, you’ll conduct 30-minute Welcome Consultations and 30-minute Results Review (Closing) Consultations via Zoom with high-intent families, helping them understand our programs, address concerns, and navigate the complete preparation pipeline from initial consultation through trial week to final enrolment. Your consultative approach will transform anxious families into confident, prepared students ready to achieve their selective entry dreams.

If you excel at building rapport, love helping students succeed in ambitious academic goals, and want to be part of an elite team that’s genuinely reshaping outcomes in education, we’d love to meet you.

Location: Melbourne CBD (Flinders Street, opposite Flinders Street Railway Station for easy access)

Who are we

We are Victoria’s largest and fastest-growing tutoring company, trusted by 6,000+ students and supported by 200+ team members since 2020. Our newest TestPrep programs are transforming how families prepare for key milestones with innovative, results-driven support.

This November, we’re launching our Victorian Selective Entry program to empower students to gain entry into some of the state’s most prestigious schools- Melbourne High School, Mac.Robertson Girls’ High School, Nossal High School, and Suzanne Cory High School.

Across our five campuses- Point Cook, Narre Warren, Glen Waverley, Box Hill, and Melbourne CBD students thrive in small-group lessons, supported by abundant resources and 24/7 care. Recognised by the AFR as one of Australia’s Fastest Growing Startups three years running (2022–2024), we’re continuing to expand rapidly with a clear vision: to reshape education, one student at a time.

What you'll do

Student Consultation & Enrollment

• Conduct 30-minute 1-on-1 Welcome Consultations via Zoom with parents of prospective Year 6, 7, and 8 students, introducing Contour's selective entry preparation programs and guiding them to book free trials
• Run 30-minute 1-on-1 Results Review (Closing) Consultations via Zoom for parents whose children have completed their free trial, discussing diagnostic mock results and finalising enrollment
• Address questions, concerns, and objections from parents with consultative approach and genuine care for student outcomes
• Guide families through the complete sales pipeline from welcome through trial to enrolment

Student Engagement & Support

• Proactively follow up with trialling students and their parents via phone, text, and email before, during, and after their free trial week
• Ensure parents feel supported and informed throughout their child's diagnostic mock and trial lesson experience
• Follow up on student forms, missed sessions, feedback, and any questions from parents with initiative and urgency
• Maintain consistent communication touchpoints with parents throughout the complete trial process

Communication Management

• Handle inbound phone calls, texts, and website chat inquiries from parents with warmth and professionalism
• Serve as guiding voice for parents contacting Contour across all channels
• Execute outbound calling and follow-up campaigns to warm leads to book Welcome Consultations
• Maintain clear, convincing communication about Contour's selective entry preparation offerings and unique value proposition

Professional Development & Collaboration

• Complete comprehensive initial onboarding and training program
• Participate in weekly team meetings and ongoing training sessions in both group and 1-on-1 formats
• Contribute ideas for process improvements and team collaboration initiatives
• Demonstrate commitment to continuous learning and skill development

Skill Requirements

🗣️ Communication Mastery: Outstanding ability to explain complex ideas with clarity, empathy, and conviction via phone and Zoom
💛 Relationship Building: Build genuine rapport and trust with parents during consultations and follow-ups
🎯 Sales Excellence: Minimum 1 year outbound sales experience in a high-performance B2C environment, with proven ability to meet and exceed KPIs
🚀 Consultative Mindset: Listen deeply, address concerns thoughtfully, and guide families to the best solution for their child
🗓️ Organisational Excellence: Proactive and meticulous in managing inquiry pipelines, follow-ups, and parent communication touchpoints
🤝 Mission Alignment: Genuine passion for education and helping Year 6, 7, and 8 students achieve exceptional selective entry outcomes

Personal Requirements

Mandatory:

• Experience: Minimum 1 year outbound sales experience in a fast-paced B2C environment
• Communication: Confident, professional communicator who can control the flow of sales conversations via phone and Zoom
• Performance Driven: Strong track record of achieving KPIs and thriving in dynamic, high-pressure environments
• Student Champion: More than just a job — motivated to support families and students through their selective entry journey
• Professional Presence: Personable, confident, eloquent, and well-presented with a strong speaking voice

Ideal (but NOT Mandatory):

• Education sales experience (highly regarded but not essential)
• Background in consultative or parent-facing sales roles
• Proven ability to adapt quickly while maintaining attention to detail
• Passion for both student experience and conversion outcomes

Benefits

• Above Market Compensation: $65,000 base salary with uncapped performance incentives and $105k+ OTE for high performers
• Performance Bonuses: Generous commission structure rewarding exceptional consultation quality and conversion results
• Meaningful Impact: Transform anxious families into confident, prepared students achieving selective entry school placement
• Skill Development: Comprehensive training in consultative sales, educational advising, and family communication techniques
• Mentorship & Training: Ongoing coaching and development from experienced sales leadership with proven track records
• Professional Development: Clear pathways to leadership roles, specialised positions, and advanced responsibility within growing organisation
• Startup Environment: Creative freedom and direct communication with founders and leadership in a dynamic, fast-growing company
• Quality Resources: Access to proven sales methodologies, comprehensive training materials, and cutting-edge preparation content

Work Schedule

• Weekdays: 12:00 PM – 8:00 PM to maximise consultation availability and follow-up effectiveness
• Weekends: Shifts rostered on Saturdays & Sundays between 9:00 AM – 8:00 PM

Note: Evening and weekend availability essential to maximise student and parent availability for consultations and follow-up communications

Compensation

• $65,000 base + performance-based bonuses (OTE $105,000)

By joining Contour TestPrep as a Sales Consultant, you won’t just be taking on another sales or support role. This is a unique opportunity to guide, influence, and make a lasting impact on hundreds of students preparing for selective entry.