Description

As Area Manager at Contour Education, you'll be the force that keeps our campus operations running seamlessly, while also empowering our leaders to grow and thrive. You’ll wear multiple hats — from leading infrastructure upgrades to coaching campus leaders, driving quality across our network, and being a trusted right hand to executive leadership.

If you're energised by fast-paced environments, passionate about team development, and love the challenge of scaling operations across multiple sites — this might just be your dream role.

Who we are

We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.

Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year!

It's our vision to reshape education, one student at a time.

What you'll do

• Oversee day-to-day campus experience, ensuring consistency and excellence across all locations (including facility management).
• Ensure every campus is safe, efficient, compliant, and aligned with Contour’s brand and educational standards.
• Mentor campus managers and team leads to become confident, accountable, and values-driven leaders.
• Lead onboarding, training and professional development for new and existing campus leaders.
• Embed a high-performance culture across campuses, with a strong emphasis on accountability and growth.
• Conduct audits and reviews to improve learning environments, service delivery and operational systems.
• Use performance data, student/parent feedback, and direct observation to drive service and experience improvements.
• Act as a tactical partner to executive leadership, handling operational challenges with autonomy and precision.
• Lead and execute cross-campus initiatives, change management, and strategic projects.
• Serve as the conduit between on-the-ground operations and high-level strategic goals, enhancing agility and responsiveness.

Skill Requirements

🙏 Honesty and Integrity
👨‍🏫 Passion for Customer Service and Team Development
💞 High Level of Empathy
🔥 Energy and Enthusiasm
🗣️ Excellent Communication Skills
💪 Independence & Proactiveness
🤝 Willing to Listen, Learn & Lead
🧠 Intelligence & Creativity

Experience Requirements

• Education: Bachelor's degree in Business, Education, Operations, or related field
• Experience: 3–5+ years in a multi-site leadership, retail management or operational role
• Experience: Experience managing facilities, compliance and/or capital improvement projects a plus
• Leadership: Background in coaching, team development, or leadership training strongly preferred 

Personal Requirements

• ​​A strong and empathetic leader
• An operations-driven problem solver
• A people and culture builder
• A strategic thinker with tactical execution
• A communicator and connector
• A data-informed and feedback-led operator
• Mission-aligned and impact-driven

Benefits

• Above market rate compensation.
• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your operations and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).
• Access to expanded learning, wellness and team perks
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.