Description

Are you studying business or human resources, or have you recently completed your studies? Are you someone who thrives in ambiguity, loves working with people, and is excited about modern People & Culture practices and using technology to enhance the team member experience through AI, automation, and digital communication tools? If yes, then this entry-level role is for you!

As a People & Culture Coordinator, you’ll provide end-to-end support across the employee lifecycle—from onboarding to off boarding and everything in between. This is a hybrid role (up to three days per week), with mandatory weekends required. You’ll gain invaluable hands-on experience in a fast-paced, dynamic environment and play a key part in implementing forward-thinking People & Culture initiatives while working closely with our teams across multiple locations.

Who are we

We empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions at our in-person campuses, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.

Over 8,000 students and 250+ team members have joined Contour Education since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year!

It's our vision to reshape education, one student at a time.

What you'll do

Key Responsibilities

• Provide hands-on support across the entire employee lifecycle, from recruitment and onboarding to engagement and offboarding.
• Assist in developing and maintaining People & Culture processes, ensuring they are structured yet adaptable to our dynamic environment.
• Support day-to-day HR functions, including record-keeping, payroll assistance, compliance, and responding to team member inquiries.
• Collaborate with the People & Culture team to implement digital tools, automation, and AI-driven platforms to streamline HR workflows.
• Help maintain and enhance a positive team culture through engagement initiatives, team events, and continuous feedback loops.
• Work closely with department leads to understand their needs and assist in recruiting, onboarding, and training new team members.
• Take part in special projects that will further enhance Contour’s modern and innovative approach to People & Culture management.

What You’ll Bring

• Currently studying or recently completed a degree in Business, Human Resources, or a related field.
• Passion for people and creating a positive workplace culture.
• An understanding (or a willingness to learn) of the employee lifecycle and its importance in driving engagement and performance.
• Strong attention to detail, with the ability to work in a structured and organised manner.
• Interest in modern ways of working, including digital communication, HR platforms, automation, and AI.
• A proactive and curious mindset with the drive to take initiative and tackle challenges independently.
• Flexibility to work in-office up to three days a week, including mandatory weekends.

Skill Requirements

🙏 Honesty and Integrity
👨‍🏫 Passion for People
💞 High Level of Empathy
🔥 Energy and Enthusiasm
🗣️ Excellent Communication Skills
💪 Independence & Proactiveness
🤝 Willing to Listen, Learn & Lead
🧠 Intelligence & Creativity

Academic Requirements

🎓 Graduated with a business, HR, commerce or similar degree (or working towards this)
🕒 People & Culture Experience of at least 1 year, ideally in a smaller, fast-paced organisation.

Personal Requirements

• Passionate & Engaged (we want you to be genuinely interested in working in education!)
• Long-term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can)
• Genuine Desire to Help People (it's our goal to help our team achieve their potential)
• Ability to Commit to Hours (can’t constantly reschedule or miss work)
• Travel to our Locations (e.g. primarily Glen Waverley, but also CBD, Box Hill, Narre Warren or Point Cook)
• Past VCE Graduate (we still accept applications from non-VCE graduates, just it helps!)

Benefits

• Competitive benefits and pay, that recognise your pivotal role in People & Culture at Contour
• A chance to shape careers and culture, fostering a thriving environment where students and staff can excel
• As we grow, so do your opportunities - envision a path that can lead to new roles within a dynamic start-up
• Personalised mentorship and training, dedicated to building your people & culture experience
• Work where creativity meets strategy - in a non-corporate setting where you can directly influence the company's innovative edge.
• Join an environment where team success is celebrated, while simultaneously boosting your public speaking, team work and collaboration skills

By joining Contour Education, you won't be taking on just any other people & culture role; instead, you'll be embracing an opportunity to make a lasting difference in a growing company, and in an industry ripe for innovation.