Description

We’re thrilled to offer an exciting opportunity for a charismatic and enthusiastic individual to join Contour MedPrep as a Medical Interview (MMI) Facilitator. In this role, you’ll manage Zoom sessions and coordinate logistics for MMI interviews, ensuring each session runs seamlessly. Your attention to detail, teamwork and proactive troubleshooting will create a professional, distraction‑free environment for both interviewers and students.

By facilitating smooth, high‑quality mock interviews, you’ll empower aspiring med and dent students to focus entirely on performance and feedback. Your behind‑the‑scenes organisation will help candidates build confidence under pressure and take a major step toward making their medical or dental school dreams a reality.

Who are we

We are Australia’s fastest-growing medical/dental preparation company, specialising in comprehensive, innovative and results-driven UCAT and Interview preparation which empowers students to gain admission into medicine and dentistry. 200+ of our 2024 students received offers into medical/dental school for 2025, including 73 offers into Monash, 53 into UQ, 47 into JMP (UoN/UNE), 46 into UNSW and 42 into Adelaide Uni!

Our UCAT & Interview programs are characterised by engaging group lessons, abundant resources and 24/7 support, as well as industry-first initiatives such as Australia’s first Simulated UCAT Testing Centres and Free 1-On-1 Admissions Consultations. Our students achieve record-breaking UCAT results, including the World Record UCAT Score of 3590 (2023), a 3060 Median (2024), 1 in 2 score 90th Percentile (2024), and 43 x 99th Percentile (3350+) students (2024).

Over 2000 students and 100 staff have joined us since our founding. In 2024, we successfully expanded our in-person Live Testing Centres to Brisbane and Sydney, with over 1000 bookings, and hundreds of new enrolments from all over Australia. In 2025, we now have permanent in-person centres in Melbourne, Sydney and Brisbane, and in April we expanded to Perth and Adelaide with free events for hundreds of students. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, ranked again in 2023 and 2024, and we're continuing to triple in size year over year! It's our vision to reshape education, one student at a time.

What you'll do

Efficiently manage logistical and technical aspects of live mock MMI (multiple mini interview) sessions, ensuring seamless session execution, minimising disruptions, and enhancing overall student experience.

Key Responsibilities

• Managing the Mock MMI: You’ll oversee the technical setup and operation of Zoom sessions for live mock MMIs. This includes admitting students into the Zoom meeting, checking their cameras and microphones, completing an initial briefing and ID-check and troubleshooting any technical issues.
• Coordinate Breakout Rooms: Coordinate the movement of students between breakout rooms during mock interviews to ensure the smooth execution of each session. This also involves broadcasting messages across breakout rooms to indicate the half-way point and final minute of each breakout room. 
• Managing the Feedback & Wrap-Up. After the interview stage, you’ll move students through the breakout rooms for their feedback stations, and will wrap up the interview by giving a final message to the students and facilitating any common feedback to the group from the interviewers. 
• Admin Tasks to Log Interview: You’ll also complete any admin work required to log the completed interview on our system, ensuring that automated emails/texts are sent to students with their scores and written feedback. 
• Complete Initial Training: Complete our comprehensive initial onboarding and training program as you get started in the role. We’ll make sure you feel thoroughly equipped with all the support, software and guides you need, as well as a chance to practise and improve!

Skill Requirements

💻 Tech Proficiency: Confident using Zoom and handling basic troubleshooting
📋 Organisation & Detail: Stay sharp, accurate, and on top of all the moving parts

🧩 Problem-Solving & Initiative: Tackle issues fast and think two steps ahead

😌 Professionalism Under Pressure: Calm, composed, and in control — even when multi-tasking.

🗣️ Communication & Teamwork: Clear communicator and reliable team player

Role Requirements (Ideal, but NOT Mandatory)

• Familiarity with Zoom and/or virtual meeting management.
• Experience in MMI and/or Panel Interview formats for medical entry.

Benefits

• Satisfying and fulfilling work helping students succeed (it feels good when students do well).
• Significant improvement in teamwork and communication skills (and you get paid for it).
• Personalised training and feedback to improve your organisational and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

Expected Work Hours (Oct 2025 to Jan 2026)

• Late September [Training]: Variable and flexible hours for training before the interview program begins. (4-6 hours total).
• Oct 1 - Nov 10 [Off-Peak Period]: 15-20 hours of mock interviews per week.
• Nov 11-Nov 30 [Peak Period]: 20-40 hours of mock interviews per week.
• Dec 1 - Jan 15 [Off-Peak Period]: 15-20 hours of mock interviews per week.
• Note: Flexible hours can be arranged to accommodate any university exam schedules or any other unavailabilities during your summer holiday period.

Compensation

• Training Sessions: $25/hour
• Trainee Facilitator: $25/hour
• • You are considered a trainee facilitator for your first 40 hours of mock interviews.
• Qualified Facilitator: $30/hour
• • You are considered a qualified facilitator from your 41st to 80th hour of mock interviews.
• Expert Facilitator: $35/hour
• • You are considered an expert facilitator from your 81st hour of mock interviews onwards.