Core Education is a dynamic organization dedicated to transforming the business model of higher education through innovative programs and partnerships. We work collaboratively with colleges and universities to enhance learning experiences, promote student success, and drive positive outcomes.
About the role
Core Education is seeking a dynamic Admissions Counselor – Online Enrollments to play a vital role in the recruitment efforts of small to mid-sized colleges and universities. This remote position will involve supporting the full admissions funnel by guiding prospective students through the online enrollment process, from initial inquiry to registration. The Admissions Counselor will focus on outreach communication, lead management, and enhancing key conversion metrics, including admit, deposit, and enrollment rates.
What you'll do
Key Responsibilities:
- Outreach and Engagement: Proactively communicate with prospective students via phone, text, and email to provide timely information about programs, admissions processes, and deadlines.
- Relationship Management: Build and maintain strong relationships with students and their families, offering guidance on financial aid, scholarships, and affordability options to ensure a personalized admissions experience.
- Conversion Strategy: Execute targeted communication campaigns to improve conversion rates at each stage of the admissions funnel, including applicant to admit, admit to deposit, and deposit to enrolled student.
- Application Support: Assist students in completing applications, submitting required documents, and navigating the admissions process.
- Process Development: Build and implement efficient enrollment processes and procedures to optimize student recruitment and engagement.
- Technology Integration: Identify and recommend new technologies, platforms, and systems to streamline and enhance the enrollment process.
- Data Management: Analyze enrollment trends and data to improve recruitment strategies and meet enrollment targets while maintaining accurate records of all interactions with prospective students using CRM systems.
- Collaboration: Work closely with college administrators and internal teams to ensure a seamless experience for prospective students, aligning strategies and sharing insights based on data and performance metrics.
- Customer Service: Provide exceptional support and maintain regular communication with prospective students, ensuring a personalized and positive experience.
- Industry Awareness: Stay current with industry trends and best practices in online enrollment and student recruitment, participating in virtual recruitment events, webinars, and outreach initiatives.
Qualifications
Qualifications:
- Bachelor’s degree required; Master’s degree preferred.
- 5+ years of experience in student recruitment, admissions, or a related field, preferably with a focus on online enrollments.
- Strong verbal and written communication skills.
- Proficiency in CRM tools and enrollment technologies.
- Proven track record of developing and improving processes to increase enrollment efficiency.
- Ability to work independently in a remote environment while managing multiple projects and meeting deadlines.
- Excellent organizational skills and attention to detail.
- Familiarity with financial aid processes and affordability strategies is a plus.