About Cozey

At Cozey, we’re all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, online-first brand, our success is driven by a team that shares our passion for redefining the furniture experience. 

The ideal candidate has excellent communication skills, is resourceful, and action-oriented. This is an excellent opportunity to participate actively in the early days of a Canadian start-up. 

Our culture is deeply rooted in growth, with a strong focus on customer experience, supported by a team of smart, dynamic, and enthusiastic individuals. We use data to continuously learn, improve, and adapt. We foster an environment where everyone is encouraged to share ideas, push boundaries, take risks, and see their visions come to life. Above all, we are committed to providing you with every tool you need to be wildly successful! We want you to succeed and develop as a professional and as a person, and grow your skill set. There is lots to develop and lots to learn! 

What You’ll Be Doing: 

• Ensure that daily core activities (receiving, picking, staging, and shipping) are completed on time and in full 
• Supervise, train, and manage all warehouse clerks in the execution of core activities 
• Assist the FC Manager with various initiatives and ensure that the fulfillment center meets the KPIs established by HQ management 
• Ensure that safety measures and warehouse rules are clearly communicated and followed by all employees 
• Take ownership of core activities and propose action plans when performance targets are not met 
• Develop SOPs for different inbound and outbound tasks 
• Perform any other related tasks 

What We’re Looking For: 

• Strong communication skills, both spoken and written 
• Collaborative leadership style; team player with the ability to bring out the best in team members 
• Willingness to take ownership of results and propose actionable improvements 
• Resourceful and creative mindset; able to "do more with less" 
• 4+ years of experience in a production environment (factory, fulfillment center, warehouse, etc.) 
• Experience managing a workforce involved in manual labour or technical work is an asset 
• Experience in process optimization is also considered an asset 

What We Offer: 

• Competitive salary, commensurate with experience 
• Monday to Friday, from 12:30 p.m. to 9:00 p.m. 
• Group benefits available after 3 months 
• Generous paid time off (3 weeks) 
• Dynamic and inclusive work culture 
• Opportunity to grow your career quickly within a fast-growing start-up 

If this looks like something you could see yourself doing, we’d love to speak with you! Until then, stay cozey.