Note to Candidates:

We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process.

This role reports directly to the Director of Talent and is a hybrid role based out of Chicago, IL with a 3-day per week in-office requirement and 10-15% out-of-market travel required per year.

Who We Are: 

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.  After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

The Role

At Crafty, our Talent Acquisition team takes a unique approach to recruitment. Unlike traditional recruiters who hand off candidates after an offer is accepted, our Talent Partners serve as dedicated advocates for individuals from their very first interaction with Crafty through their 90th day on the job. This means you'll own the entire journey—from initial outreach and candidate experience, through the hiring process, onboarding coordination, and early tenure support.

As a Senior Talent Partner, you'll lead full-cycle recruiting for roles across corporate and field operations (exempt & non-exempt), partnering closely with hiring managers on sourcing, interviewing, offering, and onboarding. But your impact doesn't stop at the offer letter. You'll coordinate orientation sessions, ensure I-9 and provisioning are completed, align hiring managers on 30/60/90-day plans, and track onboarding task completion to set new hires up for success.

This extended partnership model is critical to Crafty's mission of ensuring high-quality hires who meet or exceed expectations at their 90-day check-in. By maintaining continuity throughout the candidate-to-employee transition, you'll be able to provide a seamless experience, catch potential issues early, and ensure new team members have the support they need to thrive. You'll also work on strategic Talent initiatives that support Crafty's full employee lifecycle and reinforce our people-first culture.

Required Attributes

• Brand Ambassador
• • Is a creative storyteller for the organization, participates in the development and creation of engaging stories that showcase the organizations unique culture and employee experience.
  • Plays a significant role in shaping the employee value proposition for prospective team members. Tailors job pitches to highlight specific benefits and career growth opportunities for each position.
  • Demonstrates growing expertise in talent attraction and engagement, making meaningful contributions to the recruitment process for entry to mid-level positions.
• Talent Champion
• • Achieves proficiency in full cycle recruiting; successfully attracts and closes talent for the most senior level positions in the organization, consistently meeting or exceeding key performance goals.
  • Partner with your manager to support benefits initiatives, including communicating plan updates and open enrollment timelines, integrating our benefits value proposition into recruiting materials, and answering candidate questions compliantly in partnership with the PO team.
  • Coordinate orientation and onboarding for new hires by scheduling week 1 sessions, ensuring I‑9 and provisioning are completed, aligning hiring managers on 30/60/90‑day plans, and tracking completion of onboarding tasks.
  • Demonstrates initiative in identifying and attracting top talent, contributing to the expansion of Crafty's candidate pool.
  • Confidently addresses process and compliance deficiencies and is viewed as a process expert who can educate and hold others accountable on critical skills in the process such as interviewing
  • Mentors others who regularly interact with talent on behalf of Crafty to share best practices, resources and tools to provide a compelling employee value proposition to prospective employees
  • Shows further development in diversity awareness and sourcing strategies.
  • Works with direct manager on supporting compensation development & understanding market trends
• Data-Driven Decisions
• • Uses internal data and market insights to identify opportunities for improvement to increase conversion rates and understanding sourcing data.
  • Can identify key performance metrics and goals within their area of responsibility.
• Change Advocate
• • Leads change management initiatives by effectively coaching team members and managers through transitions, facilitating training sessions, and ensuring clear communication throughout the process.
  • Applies the ADKAR change management framework to support organizational transformations.
  • Helps managers and team members understand the difference between risk and uncertainty, providing guidance on how to make effective decisions during periods of change.
• Sound Judgement
• • Recognizes problems or potential issues before they escalate. Takes action based on training and guidance from manager.
  • Independently makes decisions based on your area of expertise while thoughtfully weighing the risks and rewards.
• Effective Communicator
• • Interpersonal Communication: Demonstrates a foundational awareness of active listening and empathy, with room to develop consistency in application.
  • Verbal Communication: Articulates ideas clearly and persuasively in most situations.
  • Written Communication: Drafts clear and effective emails and memos for internal use.
  • Presentation Skills/Meeting Facilitation: Contributes to team meetings and presents basic ideas.
• Collaboration + Feedback
• • Actively contributes & encourages all team members to contribute to discussions, projects, and decision-making processes.
  • Ensures that work aligns with the common goals and objectives of the team or organization.
  • Considered to be an effective listening partner by peers and leaders and is highly skilled at integrating points of view from different teams and types of people.
  • Recognizes when a critical conversation needs to be had and fields support from their manager to kickstart the process.
  • Provides feedback that is specific, actionable, and aimed at helping team members improve their performance or contributions.

Your Skills & Experience:

• 5+ years of recruiting experience with both exempt & non-exempt roles, with track record of success
• Outstanding communication and follow-up skills, with the ability to deliver a compelling story to prospective candidates
• High EQ and humility – fosters gracious professionalism and demonstrates the ability to connect with anyone
• Ability to gain the respect and buy in of cross functional partners through authenticity of self, transparent communication, and delivery of results
• Experience working in or with a rapid growth organization, transitioning from 200 to 500+ employees
• Experience / ability to work with a geographically dispersed team (hire in all timezones)

Role Goals

• Goal #1: Ensure 90% of your hires are meeting or exceeding expectations at their 90 day check in.
• • Key Initiative #1: Using new hire archetypes and effective interview scorecards, for every 3 people passed to the hiring manager, one is hired.
  • Key Initiative #2: Develop and lead 2 talent events per quarter (in-person or online) that increases the talent pool based on our archetypes.
• Goal #2: Throughout 2026, develop strong relationships with hiring managers and support them in hiring their ideal team members, leading to at least an average score of 4 on the Hiring Manager Satisfaction Survey (given post hire).
• • Key Initiative #1: Act as a talent advisor and partner with all hiring managers to develop a proactive hiring strategy that anticipates your hiring manager’s needs, creating firm timelines and meeting the offer out deadline 90% of the time.
  • Key Initiative #2: Proactively implement new sourcing strategies to attract top talent to ensure a steady pipeline of qualified candidates exists providing the ability decrease time to hire by one week.

What We Offer

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart people who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become.

Our employees are joining our team, and we are proud to offer a compensation package that includes an option to join our Crafty healthcare plan to cover health, dental, and vision plans, an automatic 4% 401k contribution, equity options, unlimited paid time off, tech stipend, parental leave, etc. And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. 

The pay band for this role in Chicago, IL is from $110,000 to $130,000 base annually, based on skills and experience.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.