Note to Candidates:

We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process.

This role works directly from our New Jersey Fulfillment center five days a week in person and will report directly to the Region’s General Manager.

Who We Are:

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across   300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!

The Role:

Crafty is seeking a driven Supply Chain Specialist whose key responsibilities include handling new product requests, project management of product swaps, vendor communications, and working closely with Operations to create, maintain and streamline the product set. You will manage multiple projects efficiently, identify process improvements, and ensure high client satisfaction. Success in this role requires adaptability, problem-solving skills, and the ability to work well with a team. If you thrive in a fast-paced environment, enjoy collaboration, and are passionate about delivering outstanding experiences, we want to hear from you!

Required Attributes

• Effective Communicator
• • Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions. Communicate timely updates to the Ops team on out of stocks, discontinued items and new items available.
• Cross-functional Collaborator:
• • You work across teams—including Fulfillment, Client Operations and Merchandising—to ensure alignment, clear communication, and seamless execution.
  • You foster a supportive, team-oriented environment through constructive problem-solving and a shared commitment to success.
• Adaptable:
• • You adjust to dynamic environments by proactively solving problems, refining strategies, and meeting evolving client and company needs.
  • You maintain a positive attitude while navigating change, ensuring overall team success.
• Data-Oriented:
• • Savvy and knowledgeable about Crafty's suite of tools and resources. Effectively leverages them to inform strategy and decisions. Uses data to ensure high fulfillment rates across their Market.
• Client Obsessed:
• • You prioritize understanding and exceeding client expectations, ensuring Crafty’s product set accurately represents the best pantry service experience
  • You bring enthusiasm, patience, and a problem-solving mindset to drive satisfaction and long-term success.
• Resilient:
• • Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.

Required Experience

• 3+ years of experience in merchandising or procurement function, ideally within the food and beverage industry.
• Familiarity with leveraging data tools like Excel, Tableau, or similar platforms for decision-making
• Proven track record of managing a product mix and assortment for a leading food and beverage brand or distributor.

Your Proficiencies

• Google Suite (Sheets, Docs, Slides)
• Project management platforms (Notion, Asana)
• Data visualization tools (Tableau)

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals:

• Goal #1: Once fully trained, you will achieve a 96% average fill rate in the market measured by the internal fulfillment performance Tableau report.
• Goal #2: Execute all client product swaps and meet client SLA’s. 90% product swap execution.
• Goal #3: Support Market wide profitability goal by focusing on products with better margins, identifying cost savings and leveraging volume discounts.

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart people who work incredibly hard and to get things done.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, automatic 4% 401k contribution, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $66,000 to $80,000 annually in New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.