About Crane Center for Transgender Surgery

The Crane Center is a world-renowned Transgender surgical practice, with clinical locations in Greenbrae, CA, Boulder, CO, and Austin, TX. We have eight highly specialized surgeons and a multidisciplinary clinical team, which allows us to offer all aspects of gender-affirming surgery.

About the role

The Clinical Assistant serves as a liaison between patients and providers. They support efficient clinical operations and deliver excellent patient care in a fast-paced environment. This position plays a key role in ensuring efficient patient flow, accurate documentation, and high-quality patient care.

Key Responsibilities

• Pre-op and post-op patient care in the clinic setting
• Assist surgeons & physician assistants during office visits, rooming patients, vital signs, taking medical histories, wound care, suture removal, preparing for exams, etc.
• Collection of laboratory specimens
• Assists with maintaining a clean and orderly environment.
• Transcribes patient orders, including but not limited to laboratory tests, radiology tests, and medications.
• Performs basic clerical duties, including answering the phone, maintaining records, and filing.
• Performs basic materials management functions, including stocking of supplies and preparing lists for re-ordering supplies.
• General office skills including keyboarding, office computer software, filing, answering telephones, email, faxing, and copying.
• Maintains confidentiality and compliance with HIPAA regulations in handling patient information.
• Other duties as assigned.

Key Qualifications

• Must have recent clinic experience
• Must have excellent interpersonal skills
• Must be able to work well as part of a team and independently
• Must be organized, able to multitask, and have excellent computer skills
• Knowledge of Medical Terminology
• Experience with EMR System Athena - Preferred
• Experience utilizing MAC and Microsoft Office Suite
• Ability to speak, read, and write Spanish - Preferred

Education / Experience Required

• High school diploma or GED
• Certification in either CMA, CNA, PCT, EMT, or similar
• BLS Provider credential from the American Heart Association (AHA) - Preferred

Work Location

• Austin, TX

Work Hours

• This is a full-time position on-site
• Normal work hours will be Monday - Friday, 8:00 am - 4:30 pm

Benefits

• Compensation package
• Comprehensive health, dental, and vision insurance
• 401 (k) retirement savings plan with company matching
• Opportunities for career growth and professional development
• Paid time off and holidays