About Crane Center for Transgender Surgery

The Crane Center is a world-renowned Transgender surgical practice, with locations in Greenbrae, California, Boulder, Colorado, and Austin, Texas. We have eight highly specialized surgeons and a multidisciplinary clinical team which allows us to offer all aspects of gender-affirming surgery. 

Reports to: Director of Operations

Supervises: Operations Support Staff

Overtime Status: Exempt

Location: In-Office, Boulder, CO

Department: Clinical Operations

The role of Assistant Practice Manager is designed to ensure all staff have a consistent support system for day-to-day operations of the Crane Center. The Assistant Practice Manager will have an active role in the office culture and productivity.

Primary Job Responsibilities:

• In collaboration with the Director of Operations, provide daily leadership to practice staff.

• Oversee all aspects of clinic and surgery schedules to ensure maximum efficiency.

• Perform regular audits.

• Collaborate with the RCM Department to ensure all necessary authorization documentation is in place.

• Active participation in building and creating an effective team, by participating in hiring and training of
new staff, and providing input for yearly staff performance reviews.

• Assist with policy development, implementation, and compliance.

• Participate in community outreach and relationship building.

• Interfaces with appropriate vendors and customers.

• Takes appropriate action in responding to questions and concerns from patients.

• Provide coverage for operations support staff, as needed.

• Performs other duties as assigned.

Required Experience, Education, Abilities, and Skills:

• Associate's or bachelor’s degree in a related field, preferred.

• CPPM, or similar practice management certification, required.

• Minimum 5 years’ experience in managing a private physician group practice.

• Knowledge of Medical Terminology.

• Knowledge of CPT and ICD codes.

• Experience with EMR.

• Evidence of strong leadership qualities.

• Demonstrated excellence in interpersonal, operational, and organizational skills.

• Must have the ability to work independently with minimal instructions, multi-task with commitment to
accuracy, detail, follow-up, and follow-through.

• Experienced with Office 365, Adobe, and other related products.

Benefits:

• Compensation package
• Comprehensive health, dental, and vision insurance
• 401(k) retirement saving plan with company matching
• Opportunities for career growth and professional development
• Paid time off and holidays