Senior Manager, Conflicts & Content Protection

Create Music Group is an LA-based digital music company that provides artists and labels with distribution, rights management, and creative services. We monetize over 12 billion monthly music streams and have collected over $150 Million in previously unclaimed revenue for artists and labels. Clients include Future, JLo, City Girls, Marshmello, Don Diablo, Trippie Redd, Migos, Universal Music Group, and more.

Label Engine was founded in 2008 with a single purpose: to reduce the number of time-consuming tasks involved in growing and operating a successful record label. Since being acquired by Create Music Group in 2015, LE has gained a reputation as one of the most efficient distribution platforms in the industry and has become a household name among artists, managers, and label owners worldwide. By combining a unique set of essential tools into one easy-to-use system, Label Engine takes the hassle out of distribution and lets you focus on what matters most: your music.

Job Summary

We are seeking an experienced Senior Manager, Music Conflict Resolution to lead our YouTube CMS and multi-platform content protection efforts, ensuring our clients' music is properly claimed, monetized, and safeguarded.

Responsibilities

YouTube CMS & Content Management

  • Oversee ownership conflicts on CMG’s YouTube Content Management System (CMS), ensuring that conflicts are tracked, addressed and resolved.
  • Create a system to manage conflicts and work with multiple intercompany departments including contracts, data, PMs/A&Rs to investigate and resolve conflicts
  • Track revenues unlocked by conflict resolution efforts
  • Work with CMGs YouTube Rights Management team to implement conflict resolution outcomes

Additional Content Protection & Conflict Resolution

  • Investigate and resolve split-rights conflicts, incorrect claims, and unauthorized uploads across YouTube, Meta, TikTok, and other platforms.
  • Proactively analyze metadata inconsistencies and ownership disputes to prevent revenue loss.
  • Escalate complex rights conflicts to platform representatives and legal teams as needed.
  • Develop best practices for claim workflows to minimize content ID mismatches and manual claim issues.

Backend Tools & Data Analysis

  • Use YouTube CMS Admin, Advanced Reporting, and API-based data tools to track rights conflicts.
  • Generate reports on Content ID match rates, revenue trends, and claim resolution metrics.
  • Work with the internal BI team to refine data-driven rights enforcement strategies.

Policy Compliance

  • Stay up to date on copyright law, platform policies, and digital rights enforcement trends.
  • Implement automated content claiming strategies while ensuring compliance with UGC policies.

Collaboration

  • Work cross-functionally with operations, legal, publishing, and business development teams to maximize rights enforcement and revenue recovery.

Qualifications 

  • 3+ years of experience in YouTube CMS management or/or digital rights management within the music industry.
  • Deep knowledge of YouTube Content ID, Meta Rights Manager, and TikTok Rights Protection tools.
  • Strong familiarity with UGC monetization, revenue attribution, and backend CMS tools.
  • Music Royalty Accounting Knowledge - Understanding how digital rights revenue flows from platforms (e.g., YouTube, Meta, TikTok) through distributors and rights holders.
  • Experience with YouTube’s CMS backend
  • Publishing & Mechanical Royalties Knowledge – Understanding revenue from performance rights organizations (PROs) like ASCAP, BMI, SESAC.
  • Knowledge of bulk ingestion, metadata management, and API-based rights enforcement tools.
  • Revenue Attribution & Forecasting – The ability to track unlocked revenue trends from conflict resolution efforts
  • Contract Interpretation – Ability to read and interpret licensing agreements, ensuring that all revenue from conflicts is rightfully claimed.
  • Exceptional problem-solving skills with a strong ability to identify and resolve rights conflicts.
  • Excellent communication skills, both written and verbal, for internal and external partner engagement.
  • Negotiation Skills – Working with content owners, distributors, and legal teams to recover lost revenue from misattributed content.

Pay Scale

$75,000 - $90,000

Business Development

Remote (United States)

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