CRIO (Clinical Research IO) is a health tech company helping pharma, biotech, research sites, and academic research centers streamline regulatory workflows with one system and a single source of clinical data capture. Our modules allow sites to capture data electronically in real-time, providing data managers and monitors with enhanced transparency, and enabling remote monitoring by sponsors and CROs.

CRIO’s eSource and CTMS system is a leading, modern, enterprise platform built for clinical research sites. Since CRIO’s launch in 2016, CRIO has established the leading brand position in eSource and has won close to 50% of the emerging class of enterprise-grade site networks, many of whom are backed by institutional investors such as VC, PE and corporations. CRIO has achieved the attached metrics, all with little to no serious outbound sales or marketing.

CRIO has historically sold a full-stack solution to clinical research sites, the centerpiece of which is the industry’s leading eSource solution. CRIO’s built-in client site network now spans 2000 sites worldwide, and on some trials CRIO’s sites comprise as much as 30% of the U.S. sites on the trial. These sites are high-enrolling, tech-forward sites who use CRIO intensively across their core processes. With this large site network and a proven direct data capture solution in place that reduces protocol deviations by 40% and audit risk by 70%, CRIO has delivered quality and efficiency gains on thousands of trials. Recently, CRIO developed and launched a separate application called Reviewer that aggregates anonymized study level data captured in eSource for sponsor/CRO review. This process enables immediate, continuous (not periodic), remote and centralized monitoring across the study, and eliminates the need for (a) site entry into the EDC, (b) SDV by the monitor, and (c) form by form review by Data Management.

CRIO’s strategy is to target small to medium sized biotech and pharma sponsors with a delivery model that ensures higher quality data, faster time to lock, rapid site startup, greater incentivization of the sites, and more reliable enrollment timelines, at a reduced overall cost. To execute this, CRIO is seeking an experienced senior resource with CRO, pharmaceutical, or extensive site experience to reimagine the clinical trial delivery process for sponsors centered around CRIO’s innovative site-centric approach. This role will be responsible for:

Primary Responsibilities

1. Develop and Lead Clinical Trial Delivery Programs:

• Help to implement best practice work plans for sponsor and CRO-facing implementations, emphasizing clinical trial delivery and tech capability transfer.
• Support target service levels focused on quality, efficiency, and client satisfaction.
• Contribute to RFP responses and guide product roadmap decisions.
• Surface and expand on strategic vendor partnerships and identify essential integrations for a seamless end-to-end clinical trial workflow.

2. Help to continue to establish a Site Selection Program:

• Promote CRIO’s Site Directory as a site selection and performance evaluation tool.
• Support a data-driven service to assist sponsors in identifying top-performing CRIO sites.
• Define and monitor key performance metrics to measure site success.

3. Serve as a Clinical Project Manager:

• Support existing SPMs in day to day tasks and assist with larger project management as needed. 
• Lead project execution by collaborating with clients to understand project needs, strategies, and deliverables.
• Guide clients through CRIO platform implementation, process changes, and operational enhancements.
• Address client concerns, manage escalations, and ensure high client satisfaction throughout the project lifecycle.

4. Drive Team Productivity and Efficiency:

• Contribute to project staffing, progress monitoring, and workload management to ensure timely and budget-conscious delivery.
• Collaborate with senior management to prioritize deliverables for multiple concurrent projects.
• Interface with internal teams and external vendors (IRT, eCOA, labs) to ensure seamless project execution.
• Assess CRIO’s service level offerings and propose enhancements for better efficiency and quality.

5. Support Sales and Marketing Efforts:

• Partner with sales and marketing to develop and deliver compelling capabilities presentations.
• Act as a CRIO representative at professional meetings, promoting CRIO’s vision and offerings.

Secondary Responsibilities

1. Contribute to Organizational Development:

• Continuously explore ways to improve departmental processes and cross-departmental collaboration.
• Take on additional responsibilities as necessary to support organizational growth.

2. Maintain Industry Knowledge:

• Stay updated on clinical research trends, client needs, and regulatory developments.
• Participate in company-sponsored training to enhance technical and industry expertise.

Qualifications

Education:

• Bachelor’s degree in life sciences, pharmacy, or nursing; Master’s degree preferred.

Experience:

• 5+ years of clinical trial experience in a CRO or pharmaceutical research organization, with project management experience required.
• Strong knowledge of GCP, ICH guidelines, and FDA regulations.
• Experience with EDC, eSource, or DDC systems preferred.

Skills:

• Exceptional interpersonal, organizational, and leadership skills.
• Strong written and verbal communication abilities.
• Goal-oriented with a hands-on approach to problem-solving.
• Proficient in Microsoft Office Suite and project management tools.
• Google Suite knowledge and Looker tools experience

Benefits & Perks:

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional Development Reimbursement
• Work From Home Expense Reimbursement

Join us at CRIO and make a meaningful impact in the world of clinical research technology! Apply today.

At CRIO, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Salary Range - $95,000----$110,000