Here at Crisp, we value the strength in teamwork, and strongly believe that it’s the key to Crisp’s success. By bringing together bright, motivated creators, wherever they live and work, we are leveraging humanity’s diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you’d like to be a part of.

What You’ll Do

As a member of the Crisp Revenue Operations team, you will directly contribute to optimizing the speed and efficiency of the organization. You will act as a technical contributor to our commercial systems via both maintenance and ongoing development. You’ll assist in streamlining issues with tools and with our backend databases, constantly improving data quality, and maintaining detailed documentation. Top candidates will come from organizations that have experienced rapid growth and scale.

Keys to Success:

• Significant experience with front-end and back-end Salesforce.
• Familiarity with SFDC CPQ and Apex Code Troubleshooting.
• Ability to eliminate errors/issues in our SFDC connected go-to-market systems (Outreach.io, Apollo, Gong, HubSpot, Netsuite etc.)
• Excellent and pro-active communication with internal cross-functional partners.
• 3rd Party/AppExchange review, installation, configuration, management and support.
• Manage overall data quality/hygiene and ongoing processes to support data quality utilizing SF Dataloader, DemandTools, Dataloader.io or other similar tools.
• Engagement and communication with internal stakeholders to explain requirements and work toward optimal solutions that drive data quality and scalability.
• Assist in executing overall process and system improvement on an ongoing basis, always seeking to improve upon the current state.
• Effectively prioritize and manage additional ad-hoc requests and responsibilities.

Skills You Possess:

• You are a certified Salesforce Administrator (Salesforce Platform Developer certification would be a plus).
• You have experience with the Salesforce development ecosystem, including Apex, SOQL, SOSL, Lighting, and Visualforce
• Experience with various sales tools including, but not limited to, SFDC (and RevIntel and CPQ), Outreach.io, LinkedIn Sales Navigator, Apollo, HubSpot, Ironclad, and Gong.
• Ability to understand how key integrations work (bi-directional field syncing, API call limitations, troubleshooting/bug fixing) between multiple systems.
• Ability to identify manual processes and automate them, taking a holistic approach.
• Highly analytical, solution-oriented.
• Strong communicator, both written and verbal.
• Excellent problem-solving skills.
• Ability to navigate complex cross-functional situations.
• Ability to thrive in an ambiguous environment with a high degree of autonomy.
• Relentless attitude towards process improvement.
• Strong organizational, project management, and analytical skills.
• Early-stage experience in a fast-past, high-growth remote company.

Nice to Haves:

• Bachelor’s degree
• Netsuite experience
• Familiarity with the CPG (Consumer Packaged Goods) industry

Minimum Requirements:

• 5+ years of Salesforce experience; Advanced use of all declarative automation methods including flow and CPQ price and product rules
• 5+ years of experience with cross-functional systems, such as: Outreach.io, Apollo, LinkedIn Sales Navigator, HubSpot, and Gong. 
• Depth of understanding regarding Financial terms and other business terms and how they translate into the backend of Salesforce and other system builds

Signs of a great candidate for Crisp:

• Collaborative. You know that your colleagues’ perspectives will make our customers successful. Similarly, you use your strengths to help us grow together. You propose ways for us to be more engaged and successful with our customers.
• Customer focused. Our customers are at the forefront of your day.  You prioritize our customers’ voice to ensure their needs are met. 
• Ambitious, curious, and resourceful. You are innately curious, and you aren’t afraid to work hard. You are self driven, you take direction well but are able to be creative to find results on your own when asked. You are driven to succeed because your hard work and results make you proud.
• Disciplined and reliable. We are a distributed company and you enjoy the benefits of working distributed while consistently delivering what you have committed to. When you hit a snag, you communicate and reset expectations early.
• Appreciative of honest feedback. You know that the best way to learn and grow is through constructive feedback delivered kindly. You view feedback given to you as an opportunity to get better and strive to do the same for others.
• Work smarter and harder. You often identify a problem, create a solution and bring it to a state of completion - with others, or even on your own.  You find ways of eliminating or automating stuff that is uninteresting or wasteful.

We believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth. We are building a team with a breadth of combined experiences so that we can collaboratively enable our customers to be successful. We’re looking for candidates that are capable, reliable, and hoping to grow along with us. Do you have strengths you can share? If so, we’d love to hear from you!

Applicants must be authorized to work for any employer in the U.S. Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.