About Cristcot

We are in the business of addressing the problem within the problem. We focus on the details and connections that other, major pharma companies have left ignored for years. There are better ways, better drugs and better formulations and we will make them a reality by analyzing, understanding and solving the problems within the problems.

Job Summary:  

The Director of Training will focus on leading and executing the training strategy of Cristcot’s inaugural ulcerative colitis (UC) therapy launch, ensuring alignment with brand strategies and delivering transformative outcomes for patients. This role will be at the forefront ensuring our workforce us skilled, knowledgeable and compliant in our highly regulated environment. The Director of Training will work cross-functionally to design and deliver training programs across Cristcot, with a focus on Commercial. The Director of Training must thrive in a fast-paced, innovative environment and demonstrate flexibility, proactivity, resourcefulness, and efficiency. They should possess strong communication and facilitation skills, excellent interpersonal abilities, and the capacity to build meaningful relationships with key stakeholders. Success in this role requires the ability to execute critical tactics, analyze complex issues, and develop relevant, actionable plans and recommendations. The ideal candidate will be adept at translating strategy into execution, simplifying complex topics, and orchestrating solutions to address challenges and mitigate risks.

Primary Relationships:

• Within Cristcot, the Director of Training will collaborate closely across all areas of Cristcot with an emphasis on Commercial leaders to help develop and deliver field training.
• Outside Cristcot, the Director of Training will partner will build strategic relationships with outside vendors to create and deliver adult learning courses.  

Primary Job Responsibilities:

The Director of Training will be responsible for designing, coordinating, and implementing comprehensive training programs that enhance the skills and knowledge of employees. This role involves assessing training needs, creating educational materials, and evaluating the effectiveness of training sessions to ensure the workforce is well-equipped with industry regulations, product knowledge, and healthcare standards.

The Activities of the Director of Training will include, but are not limited to:

• Collaborate with commercial team leaders to identify skill gaps, with consideration for underserved and culturally diverse patient populations – determine training needs and develop a training curriculum to enhance product and disease state knowledge, selling and account management skills.
• Enhance organizational execution through creating and delivering both foundational and advanced skills training – focusing on creating competitive differentiation through excellence in customer-facing team skills.
• Partner with senior sales leadership, and the marketing team to define and prioritize national and regional meeting goals, develop sales meeting content, design and develop workshops, and agendas while managing timelines.
• Develop a comprehensive training plan using a multi-faceted approach that integrates adult learning principles, field insights, and evolving best practices in biotech commercial training. The plan will encompass print and digital modules, eLearning, clinical and competitive backgrounders, live and virtual workshops, and Field Direction Guides—all aligned to support brand strategy.
• Work closely with internal and external resources to identify needs and develop or source content and solutions.
• Implement and manage the LMS System for the commercial organization including uploading and testing content, creating user groups and managing reporting within the system.
• Supervise and track completion of all commercial team training courses.
• Support the ongoing development, implementation, review, and revision of all training materials ensuring the most recent version is active and being used.
• Lead the commercial onboarding process for new hires by developing role-specific tracks that accelerate ramp-up for both field and home office teams, supported by targeted job aids and coaching guides.
• Serve as a trusted advisor to identify and prioritize commercial objectives for POA, Launch, and Commercial Training Meetings, and to design and deliver training that addresses these needs effectively.
• Manage and coordinate all logistical support for both virtual and in-person training events, including POA, Launch, and Regional Commercial meetings.
• Facilitate both live and virtual training and informal/formal presentations to Commercial leadership and field teams.
• Design and deliver train-the-trainer programs to ensure consistent execution of training content.
• Foster strong cross-functional relationships within the organization to promote collaboration and teamwork.
• Oversee ongoing training initiatives, including continuous needs assessments, ROI evaluation, and structured content refresh cycles to ensure training remains relevant and results-driven.
• Serve as a project manager to support key initiatives across the Commercial organization, ensuring progress and impact by leveraging synergies, identifying interdependencies, and preventing duplication of efforts.
• Supervise and track completion of all required Commercial team training courses.
• Establish scalable processes to capture, organize, and share key lessons learned to drive the adoption of best practices across the organization- leveraging field feedback loops, knowledge-sharing forums, and impact tracking dashboards.
• Work at a strategic level with Commercial Leaders to drive consistency and alignment between strategic priorities and communications across commercial teams.

Skills and Qualifications:

• Bachelor’s degree required.
• 6-8+ years in pharma/biotech industry, rare disease experience preferred.
• 4-6years within commercial organization of pharma/biotech.
• 4-6 years of experience in Commercial Learning and Development.
• Possess a process-oriented mindset to ensure Training records and procedures are kept compliant.
• Previous product launch experience.
• Solid project management skills, vendor management and results orientation.
• Experience administrating a Learning Management System.
• A strong team player that has a partnership and collaboration mindset and is solution oriented.
• Attention to detail and the ability to work independently, within a multi-disciplinary team, as well as with external partners and vendors.
• Strong written and verbal communication skills.
• Travel > 40%