About us:

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position:

This new role will be working within the Operations team supporting the Merchandise planner in stocking each showroom with the right product assortment, aligned with demand and client preferences. This role is perfect for someone with a background in administrative work and experience with diamond ordering.

Key Responsibilities include:

• Monitor and maintain optimal stock levels across all new and existing showrooms
• Order new rings as required to support maintaining stock levels
• Coordinate and oversee showroom stocktakes to ensure stock integrity and accurate reporting.
• Conduct final quality checks of stock rings prior to showroom allocation.
• Manage workflows to ensure accurate recording of onsite inventory
• Act as the first point of contact for showroom teams regarding technical product queries and stock concerns.
• Troubleshoot and respond to showroom queries with clarity, speed, and a solutions-focused mindset.
• Coordinate the setup and stock processes for new showroom launches
• Collaborate with the Merchandise Planner to ensure consistency and accuracy across planning and operational functions.
• Provide ongoing support to merchandise-related initiatives and continuous improvement projects.

What are we seeking?

• Experience in diamond ordering is essential, ideally through NIVODA
• Experience in merchandise, inventory or adjacent role is ideal
• Strong proven administration skills with the ability to use various systems to stay organised
• Strong attention to detail, with the ability to manage diverse responsibilities. 
• Project management skills to support the coordination of stocktake processes, showroom launches, and collaboration with cross-functional teams.
• Adaptability and a proactive approach in a fast-paced and growing retail environment.
• Excellent communications skills to support productive relationships with cross-functional teams.

If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us - but we have this one covered!