About us:

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position:

This newly created Talent Acquisition Specialist (Retail) role within the People and Culture team is responsible for leading recruitment for showroom and retail roles across all locations. Focused on delivering a seamless candidate experience and hiring team members who embody Cullen’s values, championing our employer brand in the retail space. It is an exciting opportunity to grow a rapidly growing business as we begin our global expansion, supporting our growth in various new cities and countries. This role would be a great fit for someone who has worked in a retail leadership role then transitioned into the recruitment field.

Key Responsibilities include:

• Develop and execute tailored recruitment strategies to meet the evolving hiring needs of Cullen’s showrooms, locally and globally.
• Manage the end-to-end recruitment lifecycle for retail roles, from job briefing through to onboarding, ensuring every candidate interaction reflects our commitment to excellence.
• Partner with showroom managers, and the Head of Retail to understand workforce plans and upcoming hiring requirements.
• Collaborate with the Head of Retail to write and refine job descriptions that reflect role requirements and showcase Cullen’s culture.
• Use LinkedIn Recruiter to proactively source and headhunt standout candidates, especially in competitive retail markets.
• Support hiring managers to make informed, inclusive hiring decisions and provide training or guidance on interview techniques.
• Facilitate smooth onboarding and handover to showroom leaders, ensuring new team members feel welcomed and supported.

What are we seeking?

• Proven experience in recruitment and retail leadership (e.g., Store Manager or Area Manager) with responsibilities for hiring and team development.
• Strong understanding of what makes a high-performing retail team and how to identify talent aligned with client experience and brand values.
• Confident communicator with strong interpersonal and stakeholder engagement skills.
• Ability to write clear, compelling job advertisements and position descriptions tailored to retail environments.
• Comfortable using recruitment platforms such as LinkedIn Recruiter, Employment Hero, Rippling, or similar, or willing to quickly learn new systems.

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew, we offer all our team members with a range of benefits including:

• A supportive and collaborative work environment;
• An Employee Assistance Program for you and a family member to utilise;
• Generous staff and family / friend discounts;
• Team events and initiatives included as part of our wellbeing program;
• Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
• The opportunity to join a growing company with a global presence - you really can take your career anywhere!

If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us - but we have this one covered!