Production Assistant

About us:

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.


We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.


About the position:

As a rapidly growing business we're expanding our production team and looking bring onboard a Production Assistant. This role supports the daily operations of production tasks including packaging, order preparation, and maintaining diamond documentation. Role role is a great fit for someone looking for something quite administrative and entry level.


Key Responsibilities include:

  • Restock and assemble packaging supplies as needed to ensure smooth operation.
  • Create and maintain folders for finished orders, ensuring all documentation is accurate and up to date.
  • Organise and file diamonds and diamond certificates, and retrieve them when required.
  • Film videos of finished rings for quality control and marketing purposes.
  • Pack and prepare finished orders for shipping, ensuring all items are securely packaged and ready for dispatch.
  • Make regular trips to the PO Box for mail collection and dispatch of outgoing shipments.
  • Perform waste management tasks, including removing rubbish and shredding documents.

What are we seeking?

  • Exceptional attention to detail and commitment to quality standards.
  • Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Effective communication and interpersonal skills for team collaboration.
  • Proficiency with basic administrative and computer systems.
  • Adaptability and a proactive approach to problem-solving.

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew we offer all our team members with a range of benefits including:

  • A supportive and collaborative work environment;
  • An Employee Assistance Program for you and a family member to utilise;
  • Generous staff and family / friend discounts;
  • Team events and initiatives included as part of our wellbeing program;
  • Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
  • The opportunity to join a growing company with a global presence - you really can take your career anywhere!

If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.


Agencies, thanks for thinking of us - but we have this one covered!

Property & Expansion

Kew, Australia

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