About Curated Automation
Welcome to Curated Automation, where we don’t just follow trends—we set them. Our mission is to revolutionize how organizations leverage technology, transforming complex challenges into seamless, innovative solutions.
At Curated Automation, we pride ourselves on being more than just a technology solutions provider. We’re a dynamic team of visionaries, strategists, and technologists dedicated to crafting tailored solutions that drive success and ignite growth. Our expertise spans a wide array of tools and platforms, including Smartsheet, PowerBI, Tableau, and custom development, all aimed at optimizing processes and maximizing efficiency.
What sets us apart? Our relentless commitment to innovation and our unique approach to problem-solving. We combine cutting-edge technology with deep industry knowledge to deliver solutions that not only meet but exceed our clients' expectations. We believe in the power of collaboration, working closely with our clients to understand their needs, challenges, and goals. This partnership approach allows us to develop solutions that are not just effective, but transformative.
Our team is comprised of some of the brightest minds in the industry—each bringing their own expertise, passion, and creativity to the table. From our Innovation Architects and Data Dynamos to our Process Optimizers and Technology Gurus, every member of our team plays a crucial role in driving our mission forward. We value diversity, encourage continuous learning, and are always exploring new ways to push the boundaries of what's possible.
Whether you’re a tech enthusiast, a problem solver, or someone who thrives in a fast-paced, collaborative environment, Curated Automation offers a place where your skills can shine and your career can flourish. Join us and be part of a team that is not only shaping the future of work but also making a real impact on our clients' success.
Are you ready to make a difference? Explore opportunities with us and become a key player in our journey towards innovation and excellence.
Position Overview: We are seeking an experienced and detail-oriented Part-Time ITSM ITAM Consultant to join our remote team. In this role, you will be instrumental in optimizing our clients' ITSM and ITAM processes, ensuring they leverage best practices to manage their IT services and assets effectively. This position requires availability during Eastern Time Zone business hours.
Key Responsibilities:
- Client Consultation: Engage with clients to understand their ITSM and ITAM needs, assess their current processes, and identify opportunities for improvement.
- Solution Design: Develop and implement ITSM and ITAM solutions tailored to client requirements, including process design, tool configuration, and integration.
- Implementation: Oversee the deployment of ITSM and ITAM solutions, ensuring smooth implementation and integration with existing systems.
- Training & Support: Provide training to client teams on ITSM and ITAM best practices and tool usage, and offer ongoing support to resolve issues and optimize performance.
- Process Improvement: Analyze and enhance ITSM and ITAM processes to ensure they align with industry best practices and meet client needs.
- Documentation: Create and maintain comprehensive documentation, including process workflows, user guides, and system configurations.
- Continuous Learning: Stay up-to-date with the latest ITSM and ITAM trends, tools, and best practices to provide innovative solutions and insights.
Qualifications:
- Experience: Proven experience as an ITSM and ITAM consultant or in a similar role, with a track record of successful ITSM and ITAM implementations.
- Technical Expertise: Strong knowledge of ITSM and ITAM frameworks, including ITIL, and familiarity with relevant tools and technologies.
- Consulting Skills: Ability to analyze client needs, design effective solutions, and deliver impactful results.
- Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues efficiently.
- Collaboration: Ability to work effectively in a remote environment, with strong interpersonal skills and a collaborative approach.
- Availability: Must be based in the Eastern Time Zone and available to work part-time, aligning with ET business hours.
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Why Join Us?
- Flexibility: Enjoy a remote, part-time role with flexibility to manage work and personal commitments.
- Innovation: Be part of a forward-thinking team that values continuous improvement and creative problem-solving.
- Impact: Contribute to meaningful projects that enhance our clients' ITSM and ITAM practices.
- Growth: Access opportunities for professional development and skill enhancement in a supportive environment.