Group Director, Client Partnership

Who Is Curiosity? 
Curiosity is a fast-growing independent creative solutions agency with four superpowers: strategy, creative, media, and analytics, all driven by curiosity. We use our extreme curiosity to strategically solve business and marketing challenges for courageous clients such as Procter & Gamble, Native, Brooks Running, and Western & Southern Financial Group. Recognized by The International Webby Awards for Top Social Media Campaign, Communication Arts for Digital Advertising, The Cincinnati Business Courier as a Best Place to Work. The agency also just won a Campaign US Agency of the Year Award for Best Business Development Team and a Campaign US Media Award for Best Integrated Storytelling Campaign, not to mention an AdAge Small Agency of the Year award. We ask the right questions to solve the right challenges because we believe curiosity is the key to unlocking the right solutions.
The primary responsibility of the Group Director, Client Partnership will be to strategically guide a team who in turn, manage all aspects of the Agency-Client relationship. This department leads the internal account support team to deliver highly effective full funnel marketing including demand generation, lead management, lead nurturing to customer success.

The Group Director, Client Partnership is also responsible for cultivating existing client relations and ensuring ongoing client satisfaction. Reporting to the VP of Client Partnerships, the Group Director will work with management to uncover new business opportunities with existing clients and is responsible for the overall growth and ongoing revenue stream with existing clients.

  • Lead, motivate and supervise the Client Partnership team 
  • Keep a handle on their respective workload and time utilization
  • Assist management in delegating of assignments and workload
  • Mentor and develop the team on best practices and identify training needs base on industry trends
  • Holds team accountable and able manage project creep by overseeing account-level P&L
  • Strategic account leadership – contribute to client success by providing strategic recommendations and client guidance
  • Identify business development opportunities within account portfolio in conjunction with Curiosity’s business development team
  • Leads and communicates clearly with the team to successfully execute programs based upon client objectives and to keep campaigns/projects on schedule
  • Manages internal and external conflicting interests as they arise
  • Directly manage select, high-level/visibility accounts

Skills and Experience:
  • 10+ years of experience in marketing, agency experience strongly preferred
  • Technology savvy – understanding of marketing automation platforms and related tools and the role it plays in revenue generation for our clients
  • Experience with using and reporting using project management solutions
  • Strong understanding of budgeting and forecasting from an agency perspective

Client Partnership

Cincinnati, OH

Share on:

Terms of servicePrivacyCookiesPowered by Rippling