About Curve Dental:
Curve Dental is a leading innovator in the dental software industry, revolutionizing practice management since 2004. We specialize in delivering cutting-edge, cloud-based solutions that empower dental professionals to streamline their workflows and enhance patient care, by offering an all-in-one dental practice management and patient engagement software for practices of all sizes.
We proudly serve over 80,000 dental professionals across the United States and Canada, with our flagship software that covers every aspect of dental practice management. From scheduling and billing, to patient engagement and imaging, our platform is designed to meet the diverse needs of independent practices and large dental service organizations alike.
As a privately held company, we maintain a startup-like atmosphere that fosters innovation and collaboration. Join us at Curve Dental, where you'll have the opportunity to make a significant impact in an exciting, fast-paced environment at the intersection of healthcare and technology.
What You Will Do:
- RevOps Administration: Manage and configure the RevOps platforms, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
- Data Management: Perform data imports, exports, and updates using data loader and other tools. Ensure data integrity and cleanliness by managing duplicate records and executing data cleansing activities.
- User Support and Training: Provide technical support to business users, troubleshoot issues, and deliver training sessions to enhance user proficiency.
- System Maintenance: Conduct regular system maintenance tasks, including security reviews, release management, and system upgrades.
- Process Automation: Develop and implement automation solutions using workflows, process builders, and flows to streamline business processes.
- Collaboration: Work closely with cross-functional teams including Sales, Marketing, and Customer Service to gather requirements and translate them into solutions.
- Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.
- Reporting: Update existing runbooks and dashboards to monthly and quarterly goals, provide business insights based on data changes highlighted by reporting, build custom reports as needed to support business users.
- Decision support: Lead a regular business review with the executive team and use data to inform and drive business decisions across the go to market process.
- Lead: provide the daily leadership for a RevOps Administrator to assist with the smooth running of the company’s RevOps platforms.
Your knowledge, skills, and abilities:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- Salesforce Administrator Certification is required.
- Minimum of 3-4 years of experience working in Hubspot or Salesforce ecosystems.
- Proficiency in Salesforce CRM and Hubspot Marketing Hub configuration, including workflows, process builder, validation rules, and data management tools.
- Strong analytical and problem-solving skills with the ability to interpret business needs and translate them into technical solutions.
- Excellent verbal and written communication skills, with the ability to interact with stakeholders at all levels.
- Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
- Preference will be given to Candidates located in the eastern half of the United States.
- Ability to travel to the Atlanta office periodically as needed. (~6 times a year)
- Authorized to work in the US.
Why join curve Dental?
We offer an expansive benefit package including: FREE Medical insurance with aggressive employer HSA contributions, Dental and Vision plans, free Disability and Life Insurance, PTO, paid corporate holidays and more. Curve Dental is committed to creating an inclusive environment for its team. If you have a special need that requires accommodation, please let your recruiter know. We foster both personal and professional growth and offer a competitive salary according to your experience.