IT Support Specialist II / III (Linux, MAC, Windows)
Direct Hire / Full time, Onsite Burnaby, BC Canada (Must be local to BC)
D-Wave (NYSE: QBTS), a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our 5,000+ qubit AdvantageTM quantum computers, the world’s largest, are available on-premises or via the cloud, supported by 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our Advantage and Advantage2™ systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more.
You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc. Magazine, Wired and across many white papers.
At D-Wave, we’re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow.
About the role
This position is ideal for an experienced IT / Desktop Administrator who excels in delivering exceptional customer satisfaction and demonstrates strong organizational skills. As an IT Support Specialist II/III, you will collaborate with the IT team to provide front-line technical support to both local and remote employees. In this role, you will also contribute to shaping and optimizing service delivery in this area to enhance overall support efficiency. You take pride in delivering timely, friendly, and courteous support, possess a strong sense of urgency, and can effectively adapt to shifting priorities as needed.
What you'll do
About You
A D-Waver's DNA
Our Compensation Philosophy is Simple but Powerful:
We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.
During the interview process, your Recruiter will explain how our rubrics work across all our total rewards (base, equity, bonus, perks, benefit, culture) offerings. The base salary for this role is targeted between $40K - $74K CAD per year. The final offer is determined by your proficiencies within this level.
Inclusion:
We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark.
Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.
The Fine Print:
No 3rd party candidates will be accepted
It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.
The pay range for this role is:
61,000 - 105,000 CAD per year (Burnaby)
Business Services
Burnaby, Canada
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