About Darwin Homes Inc.

At Darwin Homes, we fundamentally believe that the rental experience is broken. Too often, property management—serving as the middleman between investors and residents - often means shoddy service, hidden fees, and inefficient processes that shortchange everybody involved.

Darwin was built to make residents' and owners' lives easier through an innovative ecosystem of technologies. We have created the best product in the market for residents to discover, tour, and lease their future home; and for owners to have complete peace of mind from our modern management and leasing services built around our core values of transparency and professionalism. Darwin Homes is the destination for single-family rental services for property owners and residents.

About the role:

This role is within the company’s Construction and Field Services Department and reports to the Manager, Field Operations. You will serve as the regional field supervisor over multiple assigned MSA’s and will be responsible for ensuring all field operations within your region are completed under established SLA’s. You will also complete your own field tasks as part of the team.

What you'll do:

• Assign geographical coverage areas to your team members that optimize efficiency and minimize travel time. 
• Dispatch field tasks as received and appropriately assigned based on field team coverage.  Troubleshoot tasks with the property management team as required. 
• Ensure all tasks are reasonably completed on or before the due date as assigned for the entire region, developing strategic routes to complete said tasks.
• Regularly track and report on key metrics to management, mentor and coach field service direct reports to improve performance. 
• Responsible for "touch back" training and ensuring all team members have access to any and all policies as they come available from management. 
• Coordinate the ordering of required materials, ensure the proper tracking of company inventory. 
• Responsible for quickly resolving any questions/concerns that arise out of the day to day activities of your team.
• Leads regional training with the team as updates to inspection templates and field services software are made.

Basic Qualifications:

• 5+ years in property management/ residential property maintenance operations
• Reliable vehicle, clean driving record
• Hold a valid & active driver's license in the state of TN
• Have a vehicle that can be used for work purposes and insurance per state law.

Preferred:

• Bachelor’s degree
• 1+ year in SFR operations
• 2+ years in SFR 
• 1+ year of Dispatching, Work Assignment, leadership or job mentoring experience
  
  

Accommodation: Darwin Homes, Inc & Adoor Property Management Inc is committed to providing reasonable accommodations for qualified individuals with disabilities and ensuring accessibility in the workplace. If you require accommodation due to a disability to perform the essential functions of the job, please inform us at the time of application. 

Darwin Homes, Inc & Adoor Property Management Inc is an equal opportunity employer and makes employment decisions based on merit. We prohibit discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, or any other characteristic protected by applicable laws. Darwin Homes, Inc complies with all applicable federal, state, and local laws regarding equal employment opportunity and strives to create a diverse and inclusive work environment for all employees.