About Bookmans Exchange

Bookmans Entertainment Exchange has been serving Arizona communities for nearly 50 years. Originally a used bookstore, Bookmans has expanded to include various forms of media such as books, video games, music and movies as well as musical instruments, housewares, and collectibles. We buy, sell, and trade with our customers to acquire the majority of our inventory, proudly following a sustainable business model that keeps items out of landfills and gives them new life. Additionally, Bookmans speaks out against censorship and promotes freedom of expression at every turn.

Position Summary

The Operations Manager is responsible for HR Administration, Bookkeeping, and overseeing the store’s physical plant. Provide leadership for staff working on multiple shifts in a retail environment.

Major Responsibilities/Essential Functions

•       Keep all HR files, records, documentation, correspondence, and data current and in compliance (Personnel Files, HR Database, Employee Benefits and Payroll).

•       Responsible for appropriately documenting performance issues in an accurate and timely manner.

•       In collaboration with the Director of Human Resources, resolve employee issues and conduct unbiased investigations.

•      Frequent visits to the store floor to ensure connection with the realities of the business and model leadership behaviors throughout the organization.

•       Facilitate New Hire Orientations, Onboarding and Training.

•       Work with the Store Manager, Assistant Store Manager, and Product Department Leads to effectively meet operational goals.

•       Manage and submit staff payroll.

•       Manage all employee benefits and benefit enrollments.

•       Daily accounting: reconciliation, bank deposit, checks, vouchers.

•       Must be trustworthy, reliable and able to maintain confidentiality.

•       Administration: Paperwork for merchandise transfers, change orders, filing, mailing, ordering/receiving related supplies, maintain report logs, archive documents.

•   Oversee and coordinate the maintenance and repair needs of the building, its contents and systems in coordination with the Senior Facilities Manager.

•    Communicate with custodial service/staff to monitor cleanliness and condition of work areas, restrooms and all store fixtures.