Position Summary
The Sr. Systems Engineer is a critical member of the CAQH Technology team. In this role, you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Sr. Systems Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Sr. Systems Engineer supports and works with the Application Operations, Data and Analytics and Architecture and Infrastructure teams to design and implement the optimal future state of CAQH’s infrastructure.

The Sr. Systems Engineer is a full-time, remote, exempt position and reports to the Director, Enterprise Architecture & Infrastructure

Specific Responsibilities

• Work with technical vendor teams to ensure cloud-based infrastructure and applications run securely and efficiently.
• Creation and exposure of Development environment using Azure Virtual Desktops.
  Ensuring cloud infrastructure is patched according to Microsoft and other industry best practices.
• Assist with triage and remediation of production incidents, engaging with client technical staff as needed.
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements.
• Oversee monitoring and management of infrastructure for both availability and performance.
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure.
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency.
• Recommend new technologies, practices, and architectures to improve the system, as appropriate.
• Participate in or lead infrastructure-related projects as needed.
• Participate in the development of a 3–5 year infrastructure roadmap.
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel.
• Ensure software licenses and versions are kept current.
• Management of identities in Entra and ensuring users are in the appropriate RBAC groups for their role (ideally accomplished by scripting)
• Assist in managed identity/service principal creation along with other application and security tasks
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
• Report on Azure resources, utilization, topology, and related topics as requested by management.

Skills

• Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components.
• Ability to clearly communicate highly technical subjects to both technical and non-technical audiences.
• Azure FinOps skills using Azure Advisor
• Excellent communication and customer service skills.
• Scripting skills in one or more areas of PowerShell/CloudShell, Azure Resource Graph or KQL and infrastructure as code in a cloud environment.
• Strong understanding of network architecture and protocols.
• Excellent problem-solving and analytical skills.
• Strong familiarity with Azure technologies and management of Azure resources.
• Familiarity with Agile, Scrum, or SAFe development processes is a plus.

Experience

• Bachelor’s degree in in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred.
• Minimum of 7 years of experience in a technical role, with at least 3 years as a Sr Systems Engineer or Sr Software Engineer.
• Experience developing or supporting Microsoft .NET applications is a plus.
• Microsoft Azure Certifications such as the AZ-104 AZ-305 or AZ-500 are a plus.

Who We Are

CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.

What You Get

At CAQH, you will do meaningful work at the intersection of healthcare, data, and technology, helping solve complex problems that make the healthcare system work better. You will collaborate with experienced professionals who care deeply about accuracy, trust, and meaningful impact in a fully remote environment.

CAQH offers competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) with company contributions and matching, paid parental leave, tuition assistance, and generous paid time off. We are committed to investing in our people and supporting professional growth over time.

Equal Opportunity Employer

CAQH is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered.

Employment decisions at CAQH are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH does not tolerate unlawful discrimination or harassment of any kind.

Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a posted position, please contact the CAQH People & Culture team at Careers@caqh.org or 202-517-0436.